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Outlook 365 Essentials - eBSI Export Academy
Outlook 365 Essentials - eBSI Export Academy
Outlook 365 Essentials - eBSI Export Academy
Outlook 365 Essentials - eBSI Export Academy


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Outlook 365 Essentials

eBSI Export Academy
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Welcome to the Office 365 Outlook Essentials course.  With Office 365, you can access your inbox anywhere from any computer that has an internet connection and a web browser. In the Office 365 Outlook web app, you can collaborate and keep up to date with built in tools that Outlook is known for.

The Office 365 experience is designed to render your documents and emails to look exactly like they would when printed, from nearly anywhere in the world. This tool provides its users the freedom to work from anywhere.

Completing this course will confer 2 CPD Credits towards internationally recognised Continuous Professional Development Requirements within organisations operating this kind of staff development methodology.


Course Outline

Module One: Getting Started

  Workshop Objectives

Module Two: Welcome to Office 365 Outlook
  The Home Page
  Opening Outlook
  Understanding the Outlook 365 Interface
  About IM
  Selecting a Theme
  Closing Outlook
  Module Two: Review Questions

Module Three: Working with Your Inbox (I)
  Viewing Your Inbox
  Filtering Messages
  Checking Messages
  Marking an Item Read or Unread
  Replying to or Forwarding a Message from the Inbox
  Ignoring Conversations
  Module Three: Review Questions

Module Four: Working with Your Inbox (II)
  Changing the View
  Creating Folders
  Moving Messages to Folders
  Renaming, Moving and Deleting Folders
  Adding to Favorites
  About Junk Mail
  Module Four: Review Questions

Module Five: Creating a New E-Mail
  Creating an E-mail
  About the Address Book
  Finishing Your Message
  Attaching a File
  Inserting a Picture
  Sending the Message
  Module Five: Review Questions

Module Six: Managing E-Mail Messages
  The Received Message Window
  Opening a Chat Message
  Viewing Message Details
  Printing a Message
  Deleting an E-Mail
  Module Six: Review Questions

Module Seven: Using Outlook"s Organizational Tools
  Flagging an Item for Follow-up
  Using Categories
  Performing a Simple Search
  Performing a Complex Search
  Creating a Basic Rule
  Creating an Advanced Rule
  Module Seven: Review Questions

Module Eight: Outlook Options
  About the Outlook Options
  Setting Automatic Replies
  Creating a Group
  Creating a Signature
  Module Eight: Review Questions  

Module Nine: An Introduction to the Calendar
  Getting Started
  Creating an Appointment
  Changing Your Calendar View
  Creating a Meeting Request and Using the Scheduling Assistant
  Editing an Appointment
  Managing Reminders
  Sharing Your Calendar
  Module Nine: Review Questions

Module Ten: An Introduction to Contacts
  Getting Started
  About Importing Contacts
  Creating a New Contact
  Working with Contacts
  Creating a New Group
  Working with Groups
  Module Ten: Review Questions

Module Eleven: An Introduction to Tasks
  Getting Started
  Creating a New Task
  Setting a Date and Reminder
  Setting a Repeating Task
  Forwarding a Task
  Updating a Task Status
  Module Eleven: Review Questions