eBSI Export Academy Wins Global Award for Trade Finance Online Programs!

Help Center

Sales Support

New Customers

Who is Learnupon?

Existing Customers

I forgot my password for the training portal

My password is not working on the training portal or shop

Where are my welcome emails?

Student Support

Certificates

Where do I find my Certificate?

Can I get my certificate printed and sent to me?

How will I get my printed certificate?

When will I get my printed certificate?

Can I print my downloaded digital certificate myself?

Courses

How do I access my free course?

How do I access my paid course?

What is a course unit?

How to access forums?

Programs

What is a program?

How do I get my program certificate?

Do I need to do a project for the ITS Program?

Can the course units be taken in any order and at any time?

Am I required to pass each individual course or is there only one final exam?

Technical Support

Technical Issues

The learnupon website is not displaying properly

How do I enable Javascript?

When I open a course it displays a blank screen

How do I clear my browser cache?