Happy New Year SALE Special Discount - 50% off all courses! Use coupon code NEWYEAR2020 AND click Apply before you pay at checkout (Click here to apply the discount automatically at checkout now).

Help Center

Sales Support

New Customers

Who is Learnupon?

Existing Customers

I forgot my password for the training portal

My password is not working on the training portal or shop

Where are my welcome emails?

Student Support


Where do I find my Certificate?

Can I get my certificate printed and sent to me?

How will I get my printed certificate?

When will I get my printed certificate?

Can I print my downloaded digital certificate myself?


How do I access my free course?

How do I access my paid course?

What is a course unit?

How to access forums?


What is a program?

How do I get my program certificate?

Do I need to do a project for the ITS Program?

Can the course units be taken in any order and at any time?

Am I required to pass each individual course or is there only one final exam?

Technical Support

Technical Issues

The learnupon website is not displaying properly

How do I enable Javascript?

When I open a course it displays a blank screen

How do I clear my browser cache?