Outlook 2013 Expert - eBSI Export Academy
Outlook 2013 Expert - eBSI Export Academy
Outlook 2013 Expert - eBSI Export Academy
Outlook 2013 Expert - eBSI Export Academy


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Outlook 2013 Expert

eBSI Export Academy
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Outlook 2013 helps you manage your busy life through its calendar and social connectors. With Outlook 2013 you are given a sleeker more efficient way to organize and communicate. With a new and improved user interface and a more powerful search tool your participants will increase their productivity as they will be able to manage their information more efficiently!

Completing this course will confer 2 CPD Credits towards internationally recognised Continuous Professional Development Requirements within organisations operating this kind of staff development methodology.


Course Outline

Module One: Getting Started
Workshop Objectives

Module Two: Working with the Outlook Environment
Setting Mail Options
Setting Calendar Options
Setting People Options
Setting Task Options
Setting General and Other Options
Customizing the Ribbon and Quick Access Toolbar
Using the People Pane
Module Two: Review Questions

Module Three: Working with Quick Steps
Creating a Quick Step
Performing a Quick Step
Editing, Duplicating or Deleting a Quick Step
Resetting a Quick Step to Default Settings
Module Three:  Review Questions

Module Four: Working with Quick Steps and Rules
Creating a Quick Step
Performing a Quick Step
Editing or Duplicating a Quick Step
Deleting a Quick Step
Resetting a Quick Step to Default Settings
Creating a Basic Rule
Creating an Advanced Rule
Module Four: Review Questions

Module Five: Working with Messages
Resending a Message
Recalling a Message
Attaching an Outlook Item
Inserting a Hyperlink
Saving a Message in Another Format
Module Five: Review Questions

Module Six: Manipulating Message Properties and Options
The Message Properties Window
Showing or Hiding From or BCC Fields
Specifying a Sending Account
Specifying a Sent Item Folder
Setting Permissions
Module Six: Review Questions

Module Seven: Formatting Messages
Using Paste Special
Formatting Graphics
Adding Shapes
Adding SmartArt
Adding Tables
Adding Charts
Module Seven: Review Questions

Module Eight: Managing Automatic Content
Managing Signatures
Setting Theme and Font for New HTML Messages
Setting Theme and Font for All HTML Messages
Setting Reply and Forward Options
Setting the Default Font
Module Eight: Review Questions

Module Nine: Working with the Calendar, Appointments, and Meetings
Printing Appointment Details
Forwarding an Appointment
Using the Scheduler
Cancelling a Meeting or Invitation
Proposing a New Time for a Meeting
Changing the Calendar Color
Displaying or Hiding Calendars
Module Nine: Review Questions

Module Ten: Working with Contacts and Contact Groups
Modifying a Business Card
Forwarding a Contact
Creating a Contact Group
Managing Contact Group Members
Sending an Email or a Message Invitation to a Contact Group
Forwarding a Contact Group
Viewing Group Properties
Module Ten: Review Questions

Module Eleven: Working with Tasks
Managing Task Details
Sending a Status Report
Moving or Copying a Task to Another Folder
Accept or Decline a Task Assignment
Save Current Task View
Automatically Record Entries and Files
Module Eleven: Review Questions