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The Business Writing Process
Individual Licence (EUR 60)
€60.00
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The Business Writing Process
€60.00
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Flexible returns
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Choose 5 or 10 licences to purchase access for multiple learners at a reduced per-person rate. After purchase, eBSI will contact you to confirm the learner details and arrange course access for each participant.
Develop practical knowledge and confidence in The Business Writing Process.
This course will evaluate the use of the business writing model in writing clear and concise business letters in professional environments. This course will also provide a brief overview of the steps involved in drafting, developing, and presenting business letters. Upon completing this program, the learner will be able to:
Why this course matters
This course turns the subject into practical, structured learning you can apply in real business and workplace situations. It is designed to help you move beyond definitions and understand how the ideas, tools and decisions covered in the course fit together.
What you will gain
- Build a practical understanding of the key concepts covered in The Business Writing Process.
- Recognise where the topic applies in real workplace or business situations.
- Apply the methods and good-practice approaches covered in the course with greater confidence.
Who is this course for?
This course is suitable for business professionals, administrators, managers and learners who want practical workplace skills they can apply immediately.
Course at a glance
- Study time: approximately 2 hours.
- Format: self-paced online learning.
- Professional development: CPD course.
Course Outline:
Seat Time: 1.75hrs
This course will evaluate the use of the business writing model in writing clear and concise business letters in professional environments. This course will also provide a brief overview of the steps involved in drafting, developing, and presenting business letters. Upon completing this program, the learner will be able to:
- Understand the connection between good writing and good communication.
- Use a multi-step process to develop and produce exceptional business-grade writing.
- Proofread, edit, and format business letters for organization and clarity.
Course Topics:
T1. The Business Writing Model: This topic will provide a brief overview of the business writing model, including details on how to produce effective writing and avoid ineffective pitfalls.
T2. Know Your Audience: This topic will explore the importance of understanding and addressing the audience, or reader, of any business letter, including a look at the various types of business readers.
T3. Identify Goals: This topic will define how to map out the purpose of a message by establishing the goals of the business letter, and will provide an overview of what to include in the thinking process.
T4. Structure the Message: This topic will offer a series of steps for structuring a message, including how to establish the objective, provide details, and wrap it up.
T5. Draft and Review: This topic will illustrate how to take the reader, goals, and structure into consideration in order to begin drafting and subsequently review the message being sent.
T6. Organization Tips: This topic will outline the importance of organization by emphasizing organizational strategy, memory, and reinforcement.
T7. Clarity Tips: This topic will define how to produce a clear, concise piece of writing by asking the learner a series of questions meant to prompt proofreading and editing activities.
Continue your learning
Part of this learning pathway: Professional Skills
Course pathway: eBSI Banking Academy > Professional Skills > The Business Writing Process
Explore more Professional Skills training or return to the eBSI Banking Academy.
Related eBSI learning pathway: eBSI SME Academy > Administrative Skills