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Communication for Leadership
Individual Licence (EUR 60)
€60.00
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Communication for Leadership
€60.00
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Flexible returns
Buying for a team?
Choose 5 or 10 licences to purchase access for multiple learners at a reduced per-person rate. After purchase, eBSI will contact you to confirm the learner details and arrange course access for each participant.
Develop practical knowledge and confidence in Communication for Leadership.
This course will discuss how to communicate, particularly from the point of view of leaders. The leader will examine how to present information using clear and precise language, feedback skills, and a friendly tone. After completing this program, the learner will be able to:
Why this course matters
This course turns the subject into practical, structured learning you can apply in real business and workplace situations. It is designed to help you move beyond definitions and understand how the ideas, tools and decisions covered in the course fit together.
What you will gain
- Understand the core principles and practical approaches covered in Communication for Leadership.
- Recognise situations where those approaches can improve workplace decisions or performance.
- Apply the course ideas more confidently in day-to-day professional situations.
Who is this course for?
This course is suitable for managers, supervisors, team leaders, SME owners and professionals preparing for greater leadership responsibility.
Course at a glance
- Study time: approximately 2 hours.
- Format: self-paced online learning.
- Professional development: CPD course.
Course Outline:
Seat Time: 1.75hrs - Desc:
This course will discuss how to communicate, particularly from the point of view of leaders. The leader will examine how to present information using clear and precise language, feedback skills, and a friendly tone. After completing this program, the learner will be able to:
- Concisely and efficiently present organized information.
- Ask questions appropriately, and listen to the answers.
- Plan meetings and address rumors in the workplace.
Course Topics:
T1. How We Communicate: This topic will teach the learner about the basics of communication, including a discussion of the sender and the receiver, so that the learner will use communication effectively.
T2. Presenting Organized Information: This topic emphasizes the importance of presenting complex information effectively and aspects of language and written information that ensures a clear message is conveyed.
T3. Leaders Ask Questions: This topic will provide the learner with detailed reasons for why asking questions is important and will familiarize him/her with the different types of questions that one can ask, in addition to strategies for asking these questions.
T4. Listening: This topic will explain the importance of listening skills, and will detail the components of the LISTEN model for active listening skills, including leaning forward and identifying key points.
T5. Providing Feedback: This topic discusses the importance of providing feedback as well as how to provide constructive feedback.
T6. Rumors: This topic will educate the learner on how rumors start, how they spread, and how best to address the rumor mill by establishing a prevention strategy, keeping employees informed, accepting and providing feedback, and paying attention in order to take action quickly.
T7. Meetings: This topic will outline the importance of meetings in conveying business goals and concerns, and will discuss the six steps to ensure that meetings are successful and efficient.
Continue your learning
Part of this learning pathway: Professional Skills
Learners also take: Communication Skills | Introduction to Communication | Leadership Responsibilities
Course pathway: eBSI Banking Academy > Professional Skills > Communication for Leadership
Explore more Professional Skills training or return to the eBSI Banking Academy.
Related eBSI learning pathway: eBSI SME Academy > Career Development