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Challenges of Social Networking
10 Licences (EUR 40 each)
€400.00
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Challenges of Social Networking
€400.00
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Flexible returns
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Choose 5 or 10 licences to purchase access for multiple learners at a reduced per-person rate. After purchase, eBSI will contact you to confirm the learner details and arrange course access for each participant.
Develop practical knowledge and confidence in Challenges of Social Networking.
This course will familiarize the learner with potential problems and challenges that the organization will face while maintaining its social networking sites. The topics contained in this course will stress the importance of training staff in the proper use of social networking sites in order to maintain, improve, and spread the organization's brand. The course will also provide the learner with strategies for...
Why this course matters
This course turns the subject into practical, structured learning you can apply in real business and workplace situations. It is designed to help you move beyond definitions and understand how the ideas, tools and decisions covered in the course fit together.
What you will gain
- Build a practical understanding of the key concepts covered in Challenges of Social Networking.
- Recognise where the topic applies in real workplace or business situations.
- Apply the methods and good-practice approaches covered in the course with greater confidence.
Who is this course for?
This course is suitable for business professionals, administrators, managers and learners who want practical workplace skills they can apply immediately.
Course at a glance
- Study time: approximately 1 hour.
- Format: self-paced online learning.
- Professional development: CPD course.
Course Outline:
Seat Time: 1.25hrs - Desc:
This course will familiarize the learner with potential problems and challenges that the organization will face while maintaining its social networking sites. The topics contained in this course will stress the importance of training staff in the proper use of social networking sites in order to maintain, improve, and spread the organization's brand. The course will also provide the learner with strategies for using negative feedback to improve the organization. After completing this course, the learner will:
- Understand the importance of ensuring the proper use of social networking among employees.
- Be able to respond appropriately to a number of different response types that may be encountered on the company’s social networking pages.
- Realize the necessity of keeping social networking pages current and updated with relevant information.
Course Topics:
T1. New Procedures and Training Needs: This topic will familiarize the learner with the need for the organization to address any employee concerns regarding the implementation of a social networking plan and the requirements for an effective and proper social networking training program.
T2. Maintaining Relationships: This topic will help the learner to understand the importance of maintaining the organizationÆs social networking sites with relevant and interesting information to keep customers engaged with the organization over a long period of time.
T3. Monitoring Activity: This topic will familiarize the learner with the need for the organization to monitor, to some extent, its employeesÆ online activity in regard to the use of social networking sites. The topic will provide learners with useful information regarding both the positive and negative aspects of employee monitoring.
T4. Responding to Negative Messages: This topic will prepare the learner to effectively and appropriately respond to the various types of negative feedback that the organization may receive on its social networking sites. Learner preparedness will help to ensure that the organization maintains a positive reputation with customers.
T5. Developing a Social Networking Marketing Plan: This course describes how to develop a social networking marketing plan as well as the importance of comprising a strong plan.
Continue your learning
Part of this learning pathway: Professional Skills
Course pathway: eBSI Banking Academy > Professional Skills > Challenges of Social Networking
Explore more Professional Skills training or return to the eBSI Banking Academy.