This course will familiarize the learner with the Telephone Consumer Protection Act, which was passed in response to consumer concerns about the growing number of unsolicited telephone marketing calls and the increasing use of automated and prerecorded messages. After completing this course, the learner will understand:
The specific purposes of the Act.
The various changes to the Act that have been implemented since 2012.
How the Do-Not-Call List functions.
Course Topics
T1. Telephone Consumer Protection Act TCPA: This topic will familiarize the learner with the Telephone Consumer Protection Act, which was passed in response to consumer concerns about the growing number of unsolicited telephone marketing calls and the increasing use of automated and prerecorded messages.
