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Telephone Consumer Protection Act TCPA
Individual Licence (EUR 60)
€60.00
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Telephone Consumer Protection Act TCPA
€60.00
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Flexible returns
Buying for a team?
Choose 5 or 10 licences to purchase access for multiple learners at a reduced per-person rate. After purchase, eBSI will contact you to confirm the learner details and arrange course access for each participant.
Develop practical knowledge and confidence in Telephone Consumer Protection Act TCPA.
This course will familiarize the learner with the Telephone Consumer Protection Act, which was passed in response to consumer concerns about the growing number of unsolicited telephone marketing calls and the increasing use of automated and prerecorded messages. After completing this course, the learner will understand:
Why this course matters
This course turns the subject into practical, structured learning you can apply in real business and workplace situations. It is designed to help you move beyond definitions and understand how the ideas, tools and decisions covered in the course fit together.
What you will gain
- Build a practical understanding of the key concepts covered in Telephone Consumer Protection Act TCPA.
- Recognise where the topic applies in real workplace or business situations.
- Apply the methods and good-practice approaches covered in the course with greater confidence.
Who is this course for?
This course is suitable for professionals, managers, business owners and learners who want practical knowledge they can apply in real workplace situations.
Course at a glance
- Study time: approximately 1 hour.
- Format: self-paced online learning.
- Professional development: CPD course.
Course Description
Seat Time: 0.25hrs - Desc:
This course will familiarize the learner with the Telephone Consumer Protection Act, which was passed in response to consumer concerns about the growing number of unsolicited telephone marketing calls and the increasing use of automated and prerecorded messages. After completing this course, the learner will understand:
- The specific purposes of the Act.
- The various changes to the Act that have been implemented since 2012.
- How the Do-Not-Call List functions.
Course Topics
T1. Telephone Consumer Protection Act TCPA: This topic will familiarize the learner with the Telephone Consumer Protection Act, which was passed in response to consumer concerns about the growing number of unsolicited telephone marketing calls and the increasing use of automated and prerecorded messages.
Continue your learning
Part of this learning pathway: Compliance & Regulatory
Learners also take: Regulation M: Consumer Leasing Act
Course pathway: eBSI Banking Academy > Compliance & Regulatory > Telephone Consumer Protection Act TCPA
Explore more Compliance & Regulatory training or return to the eBSI Banking Academy.