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Develop practical knowledge and confidence in Introduction to Human Resources.
This course will demonstrate the important role that human resources personnel play at an organization, and provide a detailed overview of the diverse array of responsibilities that is indicative a professional and efficient HR department. Upon successful completion of this course, the learner will understand:
This course turns the subject into practical, structured learning you can apply in real business and workplace situations. It is designed to help you move beyond definitions and understand how the ideas, tools and decisions covered in the course fit together.
This course is suitable for business professionals, administrators, managers and learners who want practical workplace skills they can apply immediately.
Course Outline:
This course will demonstrate the important role that human resources personnel play at an organization, and provide a detailed overview of the diverse array of responsibilities that is indicative a professional and efficient HR department. Upon successful completion of this course, the learner will understand:
Course Topics:
T1. HR Responsibilities: This topic will ensure that the learner understands the general function of HR departments and provide the learner with important information regarding duties that are typically required of HR personnel.
T2. Analyzing Positions: This topic will familiarize the learner with forecasting techniques by demonstrating how they are typically applied at organizations, and provide information regarding job analyses, job descriptions, and job competencies.
T3. Identifying Qualified Candidates: This topic will provide the learner with techniques for identifying potential candidates when new employees must be hired at an organization, and emphasizes the importance of specificity when establishing criterion for qualified applicants.
T4. Conducting Effective Interviews: This topic will provide the learner with characteristics indicative of a thorough interview process, including information regarding behavioral interview questions and techniques for soliciting useful information from interviewees. This topic also emphasizes the importance of objectivity during post-interview processes.
T5. Orientation Programs: This topic outlines specific techniques that are beneficial when developing orientation programs, and describes common mistakes that organizations make when developing and executing introductory procedures for new employees.
T6. Training Programs: This topic provides the learner with information regarding the development of effective in-house training programs, and describes the benefits of hiring external organizations to conduct training for new employees.
T7. Discipline and Terminations: This topic describes disciplinary procedures that HR personnel are responsible for implementing, and will provide the learner with appropriate procedures for terminating an employee. This topic also gives an overview of how an effective exit interview is conducted.
Part of this learning pathway: Professional Skills
Course pathway: eBSI Banking Academy > Professional Skills > Introduction to Human Resources
Explore more Professional Skills training or return to the eBSI Banking Academy.
Related eBSI learning pathway: eBSI SME Academy > Human Resources
If you have any questions or would like to speak to one of our team before enrolling feel free to book a free video call with us by clicking the button below, we will be delighted to meet you on Google Meet!