Emotional Intelligence at work

Develop practical knowledge and confidence in Emotional Intelligence at work.

This course will introduce to you the ideas and techniques for increasing your emotional intelligence. Many occupations are based on high emotional intelligence. Many service occupations require high levels of EQ. These skills are also widely desired by all employers as these employees are better communicators. They are good at relationships and conflict resolution, which are very useful in the workplace.

Why this course matters

This course turns the subject into practical, structured learning you can apply in real business and workplace situations. It is designed to help you move beyond definitions and understand how the ideas, tools and decisions covered in the course fit together.

What you will gain

• Understand the core principles and practical approaches covered in Emotional Intelligence at work.
• Recognise situations where those approaches can improve workplace decisions or performance.
• Apply the course ideas more confidently in day-to-day professional situations.

Who is this course for?

This course is suitable for business professionals, administrators, managers and learners who want practical workplace skills they can apply immediately.

Course at a glance

• Study time: approximately 2 hours.
• Format: self-paced online learning.
• Professional development: CPD course.