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Design Thinking: An Introduction - eBSI Export Academy
Design Thinking: An Introduction - eBSI Export Academy
Design Thinking: An Introduction - eBSI Export Academy
Design Thinking: An Introduction - eBSI Export Academy

Design Thinking: An Introduction

Vendor
eBSI Export Academy
Regular price
€40.00
Sale price
€40.00
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This course introduces the concept of design thinking, which advocates a focus on the needs of users and customers, and results in better products, services, and processes.

The course will teach you:

  • how to use design thinking to solve problems more creatively,
  • how to understand problems from a customer’s perspective,
  • how to apply different brainstorming techniques to identify innovative ideas,
  • how to use effective design research,
  • how to understand the value of creating prototypes to test ideas,
  • and how to ensure design ideas materialize.

              Course Topics: 

              Session One: Course Overview

              • Setting the Stage
              • Agenda Review
              • Course Overview
              • Learning Objectives
              • Action Plans and Evaluations

              Session Two: Introduction to Design Thinking

              • Introduction
              • Benefits of Design Thinking
              • Design Thinking in a Nutshell
              • Design Thinking Phases

              Session Three: Empathize

              • What is Empathy?
              • Empathy Mapping
              • Types of Questions

              Session Four: Define

              • Developing a Point of View
              • Developing a Persona
              • Defining Your Questions
              • Morning Wrap-Up
              • Lunch
              • Energizer: Designing the Ideal Wallet

              Session Five: Ideation Part 1 — Ideas and Potential Solutions

              • Methods for Ideation: Brainstorming
              • Limitations of Brainstorming
              • Methods for Ideation: Brain Writing
              • More Methods
              • Tips
              • De Bono’s Thinking Hats
              • Value of the Six Thinking Hats
              • Selecting the Best Idea

              Session Six: Ideation Part 2 — Journey Mapping

              • Developing a Journey Map

              Session Seven: Prototyping and Testing

              • Prototyping and Testing
              • Prototyping
              • Testing
              • User Testing Methods
              • Wrap-Up