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Design Thinking: An Introduction
€40.00
Sale price
€40.00
Regular price
€0.00
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Design Thinking: An Introduction
€40.00
Sale price
€40.00
Regular price
€0.00
Reliable shipping
Flexible returns
This course introduces the concept of design thinking, which advocates a focus on the needs of users and customers, and results in better products, services, and processes.
The course will teach you:
- how to use design thinking to solve problems more creatively,
- how to understand problems from a customer’s perspective,
- how to apply different brainstorming techniques to identify innovative ideas,
- how to use effective design research,
- how to understand the value of creating prototypes to test ideas,
- and how to ensure design ideas materialize.
Course Topics:
Session One: Course Overview
- Setting the Stage
- Agenda Review
- Course Overview
- Learning Objectives
- Action Plans and Evaluations
Session Two: Introduction to Design Thinking
- Introduction
- Benefits of Design Thinking
- Design Thinking in a Nutshell
- Design Thinking Phases
Session Three: Empathize
- What is Empathy?
- Empathy Mapping
- Types of Questions
Session Four: Define
- Developing a Point of View
- Developing a Persona
- Defining Your Questions
- Morning Wrap-Up
- Lunch
- Energizer: Designing the Ideal Wallet
Session Five: Ideation Part 1 — Ideas and Potential Solutions
- Methods for Ideation: Brainstorming
- Limitations of Brainstorming
- Methods for Ideation: Brain Writing
- More Methods
- Tips
- De Bono’s Thinking Hats
- Value of the Six Thinking Hats
- Selecting the Best Idea
Session Six: Ideation Part 2 — Journey Mapping
- Developing a Journey Map
Session Seven: Prototyping and Testing
- Prototyping and Testing
- Prototyping
- Testing
- User Testing Methods
- Wrap-Up