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Crisis Management - eBSI Export Academy

Crisis Management

Individual Licence (EUR 40)
€40.00
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Crisis Management - eBSI Export Academy
  • Crisis Management - eBSI Export Academy
  • Crisis Management - eBSI Export Academy
  • Crisis Management - eBSI Export Academy
  • Crisis Management
  • Crisis Management
Crisis Management

Crisis Management

€40.00
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Choose 5 or 10 licences to purchase access for multiple learners at a reduced per-person rate. After purchase, eBSI will contact you to confirm the learner details and arrange course access for each participant.

Develop practical knowledge and confidence in Crisis Management.

Crisis management is as important as finance management, personnel management, etc. Having a clear and effective program and plan for an event is critical not only to your survival, but critical to the profitability and possibly the survival of the company. Being able to identify risk, assess the situation and respond appropriately is important, and requires not only training, but practice.

Why this course matters

This course turns the subject into practical, structured learning you can apply in real business and workplace situations. It is designed to help you move beyond definitions and understand how the ideas, tools and decisions covered in the course fit together.

What you will gain

  • Understand the core principles and practical approaches covered in Crisis Management.
  • Recognise situations where those approaches can improve workplace decisions or performance.
  • Apply the course ideas more confidently in day-to-day professional situations.

Who is this course for?

This course is suitable for HR professionals, managers, supervisors and people responsible for workplace policies, employee development or team performance.

Course at a glance

  • Format: self-paced online learning.
  • Professional development: CPD course.

Crisis management is as important as finance management, personnel management, etc. Having a clear and effective program and plan for an event is critical not only to your survival, but critical to the profitability and possibly the survival of the company. Being able to identify risk, assess the situation and respond appropriately is important, and requires not only training, but practice.

With our two hour Crisis Management course, participants will understand that a crisis can occur any time. They will develop skills needed for certain negative events. Also, they will be able to recognize warning signs to help avoid negative situations completely, or, if the situation occurs, better manage the crisis.

Completing this course will confer 2 CPD Credits towards internationally recognised Continuous Professional Development Requirements within organisations operating this kind of staff development methodology.

 

Course Outline

Module One: Getting Started

  • Workshop Objectives

Module Two: Crisis

  • Internal & External Risks
  • Aggression & Violence
  • Case Study
  • Review Questions

Module Three: Workplace Violence

  • Threats
  • Damage
  • Psychological & Physical Acts
  • Case Study
  • Review Questions

Module Four: Myths

  • Violence Just Happens
  • It Is Uncommon
  • Problems Will Solve Themselves
  • It Is Not Possible to Prevent Violence
  • Case Study
  • Review Questions

Module Five: Escalation

  • Threats
  • Stalking and Bullying
  • Injury & Death
  • Case Study
  • Review Questions

Module Six: Concerning Behaviors

  • Disruptive
  • Emotional Abuse
  • Causes Anxiety
  • Case Study
  • Review Questions

Module Seven: Domestic Violence Indicators

  • Disruptive Calls
  • Poor Concentration
  • Bruising
  • Absences
  • Case Study
  • Review Questions

Module Eight: Triggers of Workplace Violence

  • Reprimands and Terminations
  • Financial Strain
  • Loss of Loved One
  • Perceived Slights
  • Case Study
  • Review Questions

Module Nine: Conflict Dangers

  • Triggers
  • Action Point
  • Flashpoint
  • Identify
  • Case Study
  • Review Questions

Module Ten: Response

  • Note Areas of Concern
  • Discuss It
  • Report It
  • Report Extreme Cases to HR/Tip Line
  • Case Study
  • Review Questions

Module Eleven: Strategies

  • Emergency Procedures
  • Train Employees
  • Case Study
  • Review Questions

Continue your learning

Part of this learning pathway: Human Resources

Learners also take: Contract Management  |  Human Resource Management

Course pathway: eBSI SME Academy > Human Resources > Crisis Management

Explore more Human Resources training or return to the eBSI SME Academy.

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If you have any questions or would like to speak to one of our team before enrolling feel free to book a free video call with us by clicking the button below, we will be delighted to meet you on Google Meet!

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