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Creating Effective Teams
Individual Licence (EUR 60)
€60.00
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Creating Effective Teams
€60.00
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Flexible returns
Buying for a team?
Choose 5 or 10 licences to purchase access for multiple learners at a reduced per-person rate. After purchase, eBSI will contact you to confirm the learner details and arrange course access for each participant.
Develop practical knowledge and confidence in Creating Effective Teams.
This course will clarify the importance of team dynamics and creating effective sales teams. The learner will examine problem solving and decision making. After completing this program, the learner will be able to:
Why this course matters
This course turns the subject into practical, structured learning you can apply in real business and workplace situations. It is designed to help you move beyond definitions and understand how the ideas, tools and decisions covered in the course fit together.
What you will gain
- Build a practical understanding of the key concepts covered in Creating Effective Teams.
- Recognise where the topic applies in real workplace or business situations.
- Apply the methods and good-practice approaches covered in the course with greater confidence.
Who is this course for?
This course is suitable for business professionals, administrators, managers and learners who want practical workplace skills they can apply immediately.
Course at a glance
- Study time: approximately 3 hours.
- Format: self-paced online learning.
- Professional development: CPD course.
Course Outline:
This course will clarify the importance of team dynamics and creating effective sales teams. The learner will examine problem solving and decision making. After completing this program, the learner will be able to:
- Delegate, communicate, solve problems, and make appropriate decisions.
- Use interpersonal skills and trust to reinforce the value of teamwork.
- Congratulate team members upon achieving consensus and reaching goals.
Course Topics:
T1. The Evolving Organization: This topic will provide information to the learner about different ways in which aspects of the modern organization is changing, and how teams and employees function within organizations today.
T2. Team Dynamics: This topic will define synergy and will explain patterns of communication among employees that foster collaboration.
T3. Defining Clear Goals: This topic will address clear goals, and will explain different types of goals that help employees make their business market-drive, such as new and existing market, reputation, competitive, and more.
T4. Delegating Responsibilities: This topic will illustrate what considerations to keep in mind when delegating tasks to employees, including the benefits of delegation and an overview of the delegation decision process.
T5. Problem Solving and Decision Making: This topic will provide the learner with an introduction to decision-making by discussing problem analysis, proper handling, and the problem-solving model.
T6. Communication: This topic will examine various communication problems inhibiting the communication process, including information on encouraging teamwork and influencing others.
T7. Trust: This topic will explain the importance of trust in building relationships in both the professional and personal spheres, and will provide an extensive overview of the TRUST model of relationship building.
T8. Conflict Resolution: This topic will provide the learner with effective conflict resolution tools, classify different types of conflict, and identify common causes of disagreements within teams.
T9. Interpersonal Skills: This topic will discuss the notion that there is more to communicating than just talking, and will delineate between ôsendersö and ôreceiversö in communication.
T10. Maintaining a Successful Team: This topic will stress the importance of keeping teams motivated, and includes useful techniques for modifying the thinking patterns of teams so that they are always being challenged.
T11. Congratulating Team Members: This topic will familiarize the learner with tactics for delivering positive feedback to employees, including tips on how to recognize employees by providing them with interesting work, visibility, time off, and more.
Continue your learning
Part of this learning pathway: Professional Skills
Course pathway: eBSI Banking Academy > Professional Skills > Creating Effective Teams
Explore more Professional Skills training or return to the eBSI Banking Academy.
Related eBSI learning pathway: eBSI SME Academy > Management & Leadership