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Basic Negotiation Skills
Individual Licence (EUR 60)
€60.00
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Basic Negotiation Skills
€60.00
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Flexible returns
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Choose 5 or 10 licences to purchase access for multiple learners at a reduced per-person rate. After purchase, eBSI will contact you to confirm the learner details and arrange course access for each participant.
Develop practical knowledge and confidence in Basic Negotiation Skills.
This course will discuss the art of negotiation. The learner will be able to understand negotiation processes, terms, and types. After completing this program, the learner will be able to:
Why this course matters
This course turns the subject into practical, structured learning you can apply in real business and workplace situations. It is designed to help you move beyond definitions and understand how the ideas, tools and decisions covered in the course fit together.
What you will gain
- Build a practical understanding of the key concepts covered in Basic Negotiation Skills.
- Recognise where the topic applies in real workplace or business situations.
- Apply the methods and good-practice approaches covered in the course with greater confidence.
Who is this course for?
This course is suitable for business professionals, administrators, managers and learners who want practical workplace skills they can apply immediately.
Course at a glance
- Study time: approximately 2 hours.
- Format: self-paced online learning.
- Professional development: CPD course.
Course Outline
Seat Time: 1.25hrs - Desc:
This course will discuss the art of negotiation. The learner will be able to understand negotiation processes, terms, and types. After completing this program, the learner will be able to:
- Develop his/her own style of negotiation.
- Differentiate between types of negotiation.
- Use the art of negotiation to achieve goals.
Course Topics:
T1. The Art of Negotiation: This topic will explain how to use negotiation tactics in personal and professional sectors by balancing results and relationships, and understanding each.
T2. The Importance of Negotiation: This topic will discuss how best to approach and understand negotiations by having the right attitude, confidence, and professionalism.
T3. Know Your Style: This topic will provide a comprehensive overview of the behavior and style of effective and ineffective negotiators, and the different types of styles that help and hinder the negotiation process.
T4. Negotiation Terms: This topic will emphasize the importance of various terms used to describe aspects of the negotiation process, and will provide examples of each as well as detail the two basic categories of negotiations.
T5. Types of Negotiation: This topic will explain the different negotiation processes, including decision analysis, game theory, integrative negotiation, and distributive negotiation, among others.
Continue your learning
Part of this learning pathway: Professional Skills
Learners also take: Basic Call Center Training
Course pathway: eBSI Banking Academy > Professional Skills > Basic Negotiation Skills
Explore more Professional Skills training or return to the eBSI Banking Academy.
Related eBSI learning pathway: eBSI SME Academy > Career Development