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Managing Across Cultures - eBSI Export Academy
Managing Across Cultures - eBSI Export Academy
Managing Across Cultures - eBSI Export Academy

Managing Across Cultures

Vendor
eBSI Export Academy
Regular price
€40.00
Sale price
€40.00
Tax included. Shipping calculated at checkout.

Our culture defines many aspects of how we think, feel, and act. It can be challenging for managers to bridge cultural differences and bring employees together into a functioning team. This course will give supervisors and managers easy-to-use techniques for communicating across cultures, building teams, promoting multiculturalism in the organization, and leveraging the global talent pool.

At the end of this workshop, participants will be able to:

  • Define what culture is and how it shapes the workplace
  • Identify how stereotypes shape our perception
  • Develop useful cross-cultural attitudes
  • Communicate effectively across cultures
  • Effectively manage employees from different cultures
  • Help teams overcome cross-cultural and virtual barriers
  • Promote acceptance and awareness in an organization to help create a multicultural environment

                                                      Course Topics:

                                                      Session One: Course Overview

                                                      Session Two: What Is Culture?

                                                      • Defining Culture
                                                      • About Stereotypes
                                                      • Making Connections
                                                      • Globally Useful Attitudes

                                                      Session Three: Communicating Effectively

                                                      • High and Low Context Culture
                                                      • Communication Differences Across Cultures
                                                      • Communication Skills
                                                      • Handling Miscommunication

                                                      Session Four: Team Building Across Cultures

                                                      • The Five Stages of Team Development
                                                      • Tips on Working with Virtual Teams

                                                      Session Five: Managing Across Cultures

                                                      • The Cornerstones of Diversity
                                                      • How Far Do You Accommodate?
                                                      • Dealing with Culture-Based Conflicts between Employees
                                                      • Giving Culturally Sensitive Feedback

                                                      Session Six: Building a Multicultural Organization

                                                      • Making Connections
                                                      • Creating Inclusive Programs for New Employees

                                                      Session Seven: Working with the Global Talent Pool

                                                      • Recommended Reading List
                                                      • Personal Action Plan