Managing Across Cultures - eBSI Export Academy

Managing Across Cultures

Individual Licence (EUR 40)
$46.00
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Managing Across Cultures - eBSI Export Academy

Managing Across Cultures

$46.00
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Choose 5 or 10 licences to purchase access for multiple learners at a reduced per-person rate. After purchase, eBSI will contact you to confirm the learner details and arrange course access for each participant.

Develop practical knowledge and confidence in Managing Across Cultures.

Our culture defines many aspects of how we think, feel, and act. It can be challenging for managers to bridge cultural differences and bring employees together into a functioning team. This course will give supervisors and managers easy-to-use techniques for communicating across cultures, building teams, promoting multiculturalism in the organization, and leveraging the global talent pool.

Why this course matters

This course turns the subject into practical, structured learning you can apply in real business and workplace situations. It is designed to help you move beyond definitions and understand how the ideas, tools and decisions covered in the course fit together.

What you will gain

  • Understand the core principles and practical approaches covered in Managing Across Cultures.
  • Recognise situations where those approaches can improve workplace decisions or performance.
  • Apply the course ideas more confidently in day-to-day professional situations.

Who is this course for?

This course is suitable for HR professionals, managers, supervisors and people responsible for workplace policies, employee development or team performance.

Course at a glance

  • Study time: approximately 2 hours.
  • Format: self-paced online learning.
  • Professional development: CPD course.

Our culture defines many aspects of how we think, feel, and act. It can be challenging for managers to bridge cultural differences and bring employees together into a functioning team. This course will give supervisors and managers easy-to-use techniques for communicating across cultures, building teams, promoting multiculturalism in the organization, and leveraging the global talent pool.

At the end of this workshop, participants will be able to:

  • Define what culture is and how it shapes the workplace
  • Identify how stereotypes shape our perception
  • Develop useful cross-cultural attitudes
  • Communicate effectively across cultures
  • Effectively manage employees from different cultures
  • Help teams overcome cross-cultural and virtual barriers
  • Promote acceptance and awareness in an organization to help create a multicultural environment

                                                      Course Topics:

                                                      Session One: Course Overview

                                                      Session Two: What Is Culture?

                                                      • Defining Culture
                                                      • About Stereotypes
                                                      • Making Connections
                                                      • Globally Useful Attitudes

                                                      Session Three: Communicating Effectively

                                                      • High and Low Context Culture
                                                      • Communication Differences Across Cultures
                                                      • Communication Skills
                                                      • Handling Miscommunication

                                                      Session Four: Team Building Across Cultures

                                                      • The Five Stages of Team Development
                                                      • Tips on Working with Virtual Teams

                                                      Session Five: Managing Across Cultures

                                                      • The Cornerstones of Diversity
                                                      • How Far Do You Accommodate?
                                                      • Dealing with Culture-Based Conflicts between Employees
                                                      • Giving Culturally Sensitive Feedback

                                                      Session Six: Building a Multicultural Organization

                                                      • Making Connections
                                                      • Creating Inclusive Programs for New Employees

                                                      Session Seven: Working with the Global Talent Pool

                                                      • Recommended Reading List
                                                      • Personal Action Plan

                                                                                                                                                                          Continue your learning

                                                                                                                                                                          Part of this learning pathway: Human Resources


                                                                                                                                                                          Course pathway: eBSI SME Academy > Human Resources > Managing Across Cultures

                                                                                                                                                                          Explore more Human Resources training or return to the eBSI SME Academy.

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