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In Person Sales
Individual Licence (EUR 40)
€40.00
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In Person Sales
€40.00
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Flexible returns
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Choose 5 or 10 licences to purchase access for multiple learners at a reduced per-person rate. After purchase, eBSI will contact you to confirm the learner details and arrange course access for each participant.
Develop practical knowledge and confidence in In Person Sales.
In the age of online shopping and technology, in-person sales can easily be ignored. Do not overlook the importance of personal contact. You never know when or where you will meet your next customer, and it is important to make a good impression. Everyone who is interested in sales must be confident in the art of in-person sales. With our In-Person Sales workshop, your participants will discover the specifics of...
Why this course matters
This course turns the subject into practical, structured learning you can apply in real business and workplace situations. It is designed to help you move beyond definitions and understand how the ideas, tools and decisions covered in the course fit together.
What you will gain
- Understand the core principles and practical approaches covered in In Person Sales.
- Recognise situations where those approaches can improve workplace decisions or performance.
- Apply the course ideas more confidently in day-to-day professional situations.
Who is this course for?
This course is suitable for digital marketers, SME owners, entrepreneurs, sales and marketing professionals and anyone responsible for online business growth.
Course at a glance
- Format: self-paced online learning.
- Professional development: CPD course.
In the age of online shopping and technology, in-person sales can easily be ignored. Do not overlook the importance of personal contact. You never know when or where you will meet your next customer, and it is important to make a good impression. Everyone who is interested in sales must be confident in the art of in-person sales.
With our In-Person Sales workshop, your participants will discover the specifics of what it means to become an effective salesperson, and steps to success. They will learn how to connect with customers and move them through the sales process.
Completing this course will confer 2 CPD Credits towards internationally recognised Continuous Professional Development Requirements within organisations operating this kind of staff development methodology.
Course Outline
Module One: Getting Started
Module Two: In-Person Sales
- Definition
- Benefits / Cost
- Effectiveness
- Case Study
- Review Questions
Module Three: Examples of In-Person Sales
- Sales Call
- Retail
- FaceTime / Meetings
- Case Study
- Review Questions
Module Four: Sales Funnel
- Generate Leads
- Nurture Leads
- Acquire & Expand Customer Base
- Case Study
- Review Questions
Module Five: Prepare
- Effective Methods to Generate Leads
- Know Your Customer
- Practice Sales Conversation
- Set Goals
- Case Study
- Review Questions
Module Six: Presentation
- Determine Venue
- Stay on Point
- Tie the Information to Customer Values
- Refer to Past Conversations
- Case Study
- Review Questions
Module Seven: Engage
- Emotional Intelligence & Allow Evaluation
- Overcome Objections
- Incentives
- Case Study
- Review Questions
Module Eight: Commitment
- A Verbal “Yes” & Maintain Connection
- Remind Customer of Value
- Call to Action
- Case Study
- Review Questions
Module Nine: Sale
- It Isn’t Over Till It’s Over
- Make the Process Easy
- Close with Exceptional Service
- Thank and Reward
- Case Study
- Review Questions
Module Ten: Loyalty
- Continuity Programs
- Special Rewards
- Handwritten Cards
- Case Study
- Review Questions
Module Eleven: Expand
- Word of Mouth
- Networking
- Clubs
- Case Study
- Review Questions
Continue your learning
Part of this learning pathway: Sales & Marketing
Learners also take: Overcoming Sales Objections
Course pathway: eBSI SME Academy > Sales & Marketing > In Person Sales
Explore more Sales & Marketing training or return to the eBSI SME Academy.