Seat Time: 1.5hrs - Desc:
This course will discuss fraud and the bank’s commitment to compliance laws and regulations. This course will also explain the reporting process and other procedures. After completing this program, the learner will be able to:
- Adhere to record-keeping and reporting requirements.
- Recognize and address instances of fraudulent activity.
- Understand the reasons behind fraud and the role the learner plays in fraud prevention.
T1. Fraud: This topic will introduce the learner to the growing problem of fraud by defining it and explaining the purpose of fraud prevention.
T2. Fraud Awareness and You: This topic will stress the financial institution's commitment to compliance laws and regulations and will familiarize the learner with his/her responsibilities, which include being attentive to fraud alerts and reacting to and reporting suspicions.
T3. Who Commits Fraud: This topic will familiarize the learner with the sources and perpetrators of fraud, including internal and external fraud.
T4. Reasons for Committing Fraud: This topic will familiarize the learner with the three factors that must be present when someone commits fraud: pressure, rationalization, and opportunity.
T5. Your Role in Fraud Prevention: This topic will familiarize the learner with his/her role in fraud prevention by focusing on the ChexSystem, Know Your Customer procedures, and the importance of reporting suspicions of fraud.
T6. Providing Protection: This topic will familiarize the learner with reporting procedures and strategies for protecting customer information from any type of fraud.