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Elder Financial Abuse
Individual Licence (EUR 60)
€60.00
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Elder Financial Abuse
€60.00
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Flexible returns
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Choose 5 or 10 licences to purchase access for multiple learners at a reduced per-person rate. After purchase, eBSI will contact you to confirm the learner details and arrange course access for each participant.
Develop practical knowledge and confidence in Elder Financial Abuse.
This course will introduce the learner to the increasing problem of elder financial abuse and the measures that are being taken to detect and prevent it. The course will familiarize the learner with federal and state laws that address elder financial abuse, in addition to providing advice for protecting elderly customers and how to report suspicions of elder financial abuse. After completing this program, the...
Why this course matters
This course turns the subject into practical, structured learning you can apply in real business and workplace situations. It is designed to help you move beyond definitions and understand how the ideas, tools and decisions covered in the course fit together.
What you will gain
- Build a practical understanding of the key concepts covered in Elder Financial Abuse.
- Recognise where the topic applies in real workplace or business situations.
- Apply the methods and good-practice approaches covered in the course with greater confidence.
Who is this course for?
This course is suitable for professionals, managers, business owners and learners who want practical knowledge they can apply in real workplace situations.
Course at a glance
- Study time: approximately 2 hours.
- Format: self-paced online learning.
- Professional development: CPD course.
Course Outline
Seat Time: 2hrs
This course will introduce the learner to the increasing problem of elder financial abuse and the measures that are being taken to detect and prevent it. The course will familiarize the learner with federal and state laws that address elder financial abuse, in addition to providing advice for protecting elderly customers and how to report suspicions of elder financial abuse. After completing this program, the learner will understand:
- The financial institution’s responsibilities and role in preventing and detecting elder financial abuse.
- How to empower elderly customers to better protect them from abuse.
- The role of Adult Protective Services.
Course Topics
T1. What Is Elder Financial Abuse?: This topic will introduce the learner to the increasing problem of elder and dependent adult financial abuse by explaining who commits elder financial abuse and how, why, and where it occurs.
T2. Our Responsibility: This topic will familiarize the learner with the financial institutionÆs responsibilities and role in helping to detect and prevent elder financial abuse through offering safety nets, such as direct deposit and automatic bill payments.
T3. Federal and State Laws: This topic will familiarize the learner with various federal and state laws that have been enacted to address, detect, and prevent elder financial abuse, including the Older Americans Act, Elder Justice Act, and state- enacted elder abuse prevention laws.
T4. Reporting and Privacy: This topic will familiarize the learner with the relationship between financial institution privacy laws, such as the Right to Financial Privacy Act and the Gramm-Leach-Bliley Act, and how financial institutions report suspected elder financial abuse.
T5. Empowering the Elderly: This topic will familiarize the learner with what elders should know and what they can do to help detect and prevent financial abuse; this advice includes using direct deposit, establishing relationships with financial institution personnel, and putting all financial instructions in writing.
T6. Protecting Our Elderly Customers: This topic will familiarize the learner with measures that s/he should take to prevent elder financial abuse, such as communicating clearly with elderly customers and reporting any suspicions of abuse.
T7. Adult Protective Services: This topic will introduce the learner to the various aspects of Adult Protective Services (APS), such as who APS helps, what APS does, and where they will investigate reports of elder abuse.
T8. The Reporting Process: This topic will introduce the learner to the process by which reports of elder financial abuse are made, including supervisor and legal department responsibilities, steps to be taken for loss prevention, and in what ways the learner should be prepared when making a report.
Continue your learning
Part of this learning pathway: Compliance & Regulatory
Course pathway: eBSI Banking Academy > Compliance & Regulatory > Elder Financial Abuse
Explore more Compliance & Regulatory training or return to the eBSI Banking Academy.