An annual review can help you keep your employees happy, engaged, and focused. It is human nature to want to succeed. Giving your employees feedback on their positive and negative attributes is part of the pathway to success. A poorly designed annual review can have the reverse effect.
With our two hour Conducting Annual Employee Reviews course, participants will discover how to conduct a well-designed employee annual review. By determining the categories for an annual review and understanding how it affects employee compensation, an overall increase in performance should be seen throughout your organization.
Completing this course will confer 2 CPD Credits towards internationally recognised Continuous Professional Development Requirements within organisations operating this kind of staff development methodology.
Course Outline
Module One: Getting Started
Module Two: How to Conduct Annual Reviews
- Develop the Process
- Set Benchmarks Early
- Agreement with Set Benchmarks
- Hold an Effective Meeting
- Case Study
- Review Questions
Module Three: Categories for Annual Review (I)
- Company Mission and Values
- Customer Service and Quality Control
- Problem Solving/Judgment
- Production
- Case Study
- Review Questions
Module Four: Categories for Annual Review (II)
- Work Style
- Resource Management
- Communications Skills
- Teamwork
- Case Study
- Review Questions
Module Five: Common Mistakes (I)
- Contrast Effect
- Similar-to-me Effect
- Halo (or horn) Effect
- Central Tendency
- Case Study
- Review Questions
Module Six: Common Mistakes (II)
- Leniency/Desire to Please
- First-impression Bias
- Rater Bias
- Recency Effect
- Case Study
- Review Questions
Module Seven: Successful Tips for Concept of Pay for Performance
- No Surprises
- Focus on the Basics
- Show Clear Disparity
- One For All and All for One
- Case Study
- Review Questions
Module Eight: How to Tie Employee Compensation to Firm-Wide Returns
- Set Quarterly Revenue Target
- Set Employee Goals
- Conduct Quarterly Reviews
- Pay Out Quarterly
- Case Study
- Review Questions
Module Nine: How to Communicate Employee Expectations Effectively
- Have Regular Conversations
- State What"s Working
- Be Honest
- Provide Mentoring
- Case Study
- Review Questions
Module Ten: Meaningful Questions to Gauge Employee Happiness (I)
- Ask Questions Frequently
- How Transparent is Management?
- Rate Quality of Facility?
- Contributing Factors to Work Easier?
- Case Study
- Review Questions
Module Eleven: Meaningful Questions to Gauge Employee Happiness (II)
- What Makes you Productive?
- Recognition?
- Opportunities to Grow and Advance?
- Confidence in Leadership?
- Case Study
- Review Questions
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