Branch Managers Are Sales Leaders

Course Description

Seat Time: 1.75hrs - Desc:

This course will examine the strengths and skills of a sales leader. The learner will begin to understand the importance of sales coaching and motivators. After completing this program, the learner will be able to:

• Implement various methods to motivate and encourage team members.
• Coach team members into improving sales outcomes and statistics.
• Utilize sales leader skills to the best of his/her ability.

Course Topics

T1. Strengths of a Sales Leader: This topic will differentiate a sales leader from a sales team member, and will evaluate his/her role in guiding the entire sales team to achieving the financial institution's goals.

T2. Sales Leader Skills: This topic will focus upon the necessity of certain skills that sales leaders must have in areas such as motivation, coaching, communicating, and leading.

T3. Importance of Sales Coaching: This topic will discuss the best ways to ensure growth in sales through coaching sessions, and will also describe the different types of sales coaching methods that sales managers can use.

T4. Coaching Success: This topic will explain why preparation is important to coaching success, and why reviewing sales outcome statistics, deciding upon roles, and establishing ultimate goals for each type of coaching session are important.

T5. Motivators: This topic will discuss ways in which a sales leader can motivate the sales team, including descriptions of qualities of effective leaders and ways to sustain motivation.

T6. Understanding Motivation: This topic will question whether anyone is really "self-motivated", and discuss the dangers of pessimism and self-interest, as well as ways to introduce "fresh" motivation.

T7. Methods of Motivation: This topic will provide an overview of various factors in motivation, such as small motivational tools, training, employee satisfaction surveys, strong communication, and accentuating the positive.