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Six Sigma: Entering the Dojo
Individual Licence (EUR 40)
€40.00
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Six Sigma: Entering the Dojo
€40.00
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Flexible returns
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Choose 5 or 10 licences to purchase access for multiple learners at a reduced per-person rate. After purchase, eBSI will contact you to confirm the learner details and arrange course access for each participant.
Develop practical knowledge and confidence in Six Sigma: Entering the Dojo.
Six Sigma is a set of qualitative and quantitative quality tools that can help a business improve their processes. The efficiency built into the business processes brings about improved profits, confidence and quality.
Why this course matters
This course turns the subject into practical, structured learning you can apply in real business and workplace situations. It is designed to help you move beyond definitions and understand how the ideas, tools and decisions covered in the course fit together.
What you will gain
- Build a clearer practical understanding of the key concepts and terminology in Six Sigma: Entering the Dojo.
- Recognise how the topic affects real international trade, finance or risk decisions.
- Apply the course principles more confidently in relevant business situations.
Who is this course for?
This course is suitable for exporters, importers, logistics and supply-chain professionals, SME owners and international trade practitioners.
Course at a glance
- Study time: approximately 2 hours.
- Format: self-paced online learning.
- Professional development: CPD course.
Six Sigma is a set of qualitative and quantitative quality tools that can help a business improve their processes. The efficiency built into the business processes brings about improved profits, confidence and quality.
This course is designed to introduce students to basic concepts of Six Sigma, particularly in continuous process improvement. Various quality tools used in process improvements will be explored, along with the importance of customer relationships.
This course will help teach participants:
- To understand the basics of Six Sigma
- Describe the seven quality tools to solve process problems
- Describe various quality management tools
- Describe incremental and breakthrough improvements and understand the methodologies of continuous improvement projects
- Describe the importance of customer relationships in a quality organization
Course Topics:
Session One: Course Overview
Session Two: Six Sigma Basics
- Introduction
- DMAIC and DMADV?
Session Three: Improvement Tools
- Check Sheets and Flowcharts
- Scatter Diagrams and Histograms
- Pareto Analysis, Control Charts and Cause-and-Effect Diagrams
- Improvement Tool Activity
Session Four: Management Tools for Generating Ideas
- Brainstorming and Affinity Diagrams
- Other Idea Generating Techniques
Session Five: Continuous Improvement
- How to carry out a Six Sigma Continuous Improvement project
Session Six: Customer Relationships
- Customer Satisfaction
- Obtaining Customer Feedback
- Recommended Reading List
- Personal Action Plan
Continue your learning
Part of this learning pathway: Logistics & Supply Chain Management
Course pathway: eBSI Export Academy > Logistics & Supply Chain Management > Six Sigma: Entering the Dojo
Explore more Logistics & Supply Chain Management training or return to the eBSI Export Academy.
Related eBSI learning pathway: eBSI SME Academy > Management & Leadership