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Soft Skills You Need
Rs.3,200.00
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Soft Skills You Need
Rs.3,200.00
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Flexible returns
Develop practical knowledge and confidence in Soft Skills You Need.
The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. These and other events can become more easily managed with this great course.
Why this course matters
This course turns the subject into practical, structured learning you can apply in real business and workplace situations. It is designed to help you move beyond definitions and understand how the ideas, tools and decisions covered in the course fit together.
What you will gain
- Understand the core principles and practical approaches covered in Soft Skills You Need.
- Recognise situations where those approaches can improve workplace decisions or performance.
- Apply the course ideas more confidently in day-to-day professional situations.
Who is this course for?
This course is suitable for business professionals, administrators, managers and learners who want practical workplace skills they can apply immediately.
Course at a glance
- Study time: approximately 2 hours.
- Format: self-paced online learning.
- Professional development: CPD course.
The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. These and other events can become more easily managed with this great course.
With our Soft Skills You Need - Part 1 course, participants will begin to see how important it is to develop a core set of soft skills. By managing and looking at the way people interact and seeing things in a new light, your participants will improve on almost every aspect of their career.
Completing this course will confer 2 CPD Credits towards internationally recognised Continuous Professional Development Requirements within organisations operating this kind of staff development methodology.
Course Outline
Module One: Getting Started
Module Two: What are Soft Skills?
▪ Definition of Soft Skills
▪ Empathy and the Emotional Intelligence Quotient
▪ Professionalism
▪ Learned vs. Inborn Traits
▪ Case Study
▪ Review Questions
Module Three: Soft Skill 1: Communication
▪ Ways We Communicate
▪ Improving Non-Verbal Communication
▪ Listening
▪ Openness and Honesty
▪ Case Study
▪ Review Questions
Module Four: Soft Skill 2: Teamwork
▪ Identifying Capabilities
▪ Get Into Your Role
▪ Learn the Whole Process
▪ The Power of Flow
▪ Case Study
▪ Review Questions
Module Five: Soft Skill 3: Problem Solving
▪ Define the Problem
▪ Generate Alternative Solutions
▪ Evaluate the Plans
▪ Implementation and Re-evaluation
▪ Case Study
▪ Review Questions
Module Six: Soft Skill 4: Time Management
▪ The Art of Scheduling
▪ Prioritizing
▪ Managing Distractions
▪ The Multitasking Myth
▪ Case Study
▪ Review Questions
Module Seven: Soft Skills: Attitude and Work Ethic
▪ What Are You Working For?
▪ Caring for Others vs. Self
▪ Building Trust
▪ Work Is Its Own Reward
▪ Case Study
▪ Review Questions
Module Eight: Soft Skill: Adaptability/Flexibility
▪ Getting over the Good Old Days Syndrome
▪ Changing to Manage Process
▪ Changing to Manage People
▪ Showing You"re Worth Your Weight in Adaptability
▪ Case Study
▪ Review Questions
Module Nine: Soft Skill: Self-Confidence
▪ Confident Traits
▪ Self-Questionnaire
▪ Surefire Confidence Building Tactics
▪ Build Up Others
▪ Case Study
▪ Review Questions
Module Ten: Soft Skill: Ability to Learn From Criticism
▪ Wow, You Mean I"m Not Perfect?
▪ Listen With An Open Mind
▪ Analyze and Learn
▪ Clear the Air and Don"t Hold Any Grudges
▪ Case Study
▪ Review Questions
Module Eleven: Soft Skill: Networking
▪ Redefining Need
▪ Identifying Others" Interests
▪ Reaching Out
▪ When to Back Off
▪ Case Study
▪ Review Questions
Continue your learning
Part of this learning pathway: Career Development
Course pathway: eBSI SME Academy > Career Development > Soft Skills You Need
Explore more Career Development training or return to the eBSI SME Academy.