Reading Body Language as a Sales Tool online CPD course from eBSI

Reading Body Language as a Sales Tool

Individual Licence (EUR 40)
Rs.6,500.00
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Reading Body Language as a Sales Tool online CPD course from eBSI

Reading Body Language as a Sales Tool

Rs.6,500.00
Number of Licences

Reliable shipping

Flexible returns

Buying for a team?
Choose 5 or 10 licences to purchase access for multiple learners at a reduced per-person rate. After purchase, eBSI will contact you to confirm the learner details and arrange course access for each participant.

Develop practical knowledge and confidence in Reading Body Language as a Sales Tool.

Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. Understanding what signals you are sending, as well as being able to read the signals that your clients send, is an essential skill in sales and throughout our lives. What is your body language saying about you?

Why this course matters

This course turns the subject into practical, structured learning you can apply in real business and workplace situations. It is designed to help you move beyond definitions and understand how the ideas, tools and decisions covered in the course fit together.

What you will gain

  • Understand the core principles and practical approaches covered in Reading Body Language as a Sales Tool.
  • Recognise situations where those approaches can improve workplace decisions or performance.
  • Apply the course ideas more confidently in day-to-day professional situations.

Who is this course for?

This course is suitable for digital marketers, SME owners, entrepreneurs, sales and marketing professionals and anyone responsible for online business growth.

Course at a glance

  • Study time: approximately 2 hours.
  • Format: self-paced online learning.
  • Professional development: CPD course.

Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. Understanding what signals you are sending, as well as being able to read the signals that your clients send, is an essential skill in sales and throughout our lives. What is your body language saying about you?

After you complete this course, you will be able to:

  • Apply your knowledge of body language to improve communication
  • Understand the impact of space in a conversation
  • Understand the nuances of body language from a range of areas including your face, hands, arms, legs, and posture
  • Use mirroring and matching techniques to build rapport
  • Shake hands with confidence
  • Dress for success

                                Course Topics:

                                Session One: Course Overview

                                • Learning Objectives 

                                Session Two: Body Language

                                • Making The Grade
                                • Looking Into Ourselves

                                Session Three: Give Me Some Space!

                                • Space Issues

                                Session Four: What Is Your Face Saying?

                                • Your Face Is The Base
                                • Your Face Is The Base
                                • Tips to Try
                                • The Eyes Have It

                                Session Five: What Is Your Body Saying?

                                • Speaking With Your Hands
                                • Tip
                                • Getting a Leg Up
                                • Tools Of The Trade

                                Session Six: Building Rapport

                                • Creating Relationships
                                • Matching And Mirroring
                                • Body Language
                                • Voice Characteristics
                                • Pacing
                                • Leading

                                Session Seven: Monitoring Your Posture

                                • Looking At Your Posture
                                • Working On Your Posture
                                • Working On Your Posture

                                Session Eight: Dressing Up

                                • What Should I Wear?
                                • Things To Consider

                                Session Nine: Shaking Hands

                                • Developing A Professional Handshake

                                Session Ten: How Are You Doing?

                                • Making Connections

                                                                                                                                                                                        Continue your learning

                                                                                                                                                                                        Part of this learning pathway: Sales & Marketing

                                                                                                                                                                                        Learners also take: Using the Telephone as a Sales Tool


                                                                                                                                                                                        Course pathway: eBSI SME Academy > Sales & Marketing > Reading Body Language as a Sales Tool

                                                                                                                                                                                        Explore more Sales & Marketing training or return to the eBSI SME Academy.

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