Managing the Virtual Workplace

Virtual workers and virtual teams are an essential part of today’s workforce. More than ever, people are using technology to work anywhere, anytime. There are benefits to today’s virtual workplace, but there can be challenges, too. This course will teach managers and supervisors how to prepare employees for the virtual workplace, create telework programs, build virtual teams, leverage technology, and overcome cultural barriers.

After you complete this course, you will be able to:

• Create a virtual workplace strategy
• Develop, implement, and maintain telecommuting programs
• Build a virtual team and lead them to success
• Plan and lead virtual meetings
• Use technology to support your virtual workplace
• Overcome cultural barriers when leading virtual teams
• Develop your virtual leadership skills

Course Topics:

Session One: Course Overview

• Learning Objectives 

Session Two: Defining the Virtual Workplace

• Definitions
• Advantages for Businesses
• Advantages for Employees
• Challenges
• Activity
• State of Remote Report 2019

Session Three: Creating Virtual Workplace Programs

• Building a Virtual Workplace Strategy
• Pre-Assignment Review
• Characteristics of Great Virtual Teams
• Setting up Employees for Telework, Part One
• Setting up Employees for Telework, Part Two
• Setting up Employees for Telework, Part Three
• Staying on Top of Projects
• Keeping in Touch
• Making Connections

Session Four: Technology

• Virtual Workplace Tools
• Choosing the Right Tools
• A Note about Internet and Data Access
• Making it Work

Session Five: Building Virtual Teams

• The Stages of Team Development
• Stage One: Forming
• Stage Two: Storming
• Stage Three: Norming
• Stage Four: Performing
• Stage Five: Adjourning
• Making Connections
• Choosing the Virtual Team
• Making the Best of an Assigned Team
• Strategies for Success

Session Six: Virtual Leadership Strategies

• Making Connections
• Making Connections: Debrief

Session Seven: Leading Virtual Team Meetings

• Scheduling and Conducting Team Meetings
• Things to Consider
• Setting Expectations
• Choosing the Time and Place
• Conducting the Meeting
• Following Up
• Test Driving

Session Eight: Working with Cross-Cultural Teams

• Bridging Cultural Gaps