Change Management

Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. Having a smooth transition when change occurs is important in any situation and participants will gain some valuable skills through this course.

This two hour Change Management course will give any leader tools to implement changes more smoothly and to have those changes better accepted. This course will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change.

Completing this course will confer 2 CPD Credits towards internationally recognised Continuous Professional Development Requirements within organisations operating this kind of staff development methodology.

Course Outline

Module One: Getting Started

Module Two: Preparing for Change

• Defining Your Strategy
• Building the Team

Module Three: Identifying the WIIFM

• What"s In It For Me?
• Building Support

Module Four: Understanding Change on an Individual Level

• Clearing
• Programming
• Processing

Module Five: Leading and Managing the Change

• Preparing and Planning
• Delegating
• Keeping the Lines of Communication Open
• Coping with Pushback

Module Six: Gaining Support

• Gathering Data
• Addressing Concerns and Issues
• Evaluating and Adapting

Module Seven: Making it all Worthwhile

• Leading Status Meetings
• Celebrating Successes
• Sharing the Results and Benefits
• Case Study
• Review Questions

Module Eight: Using Appreciative Inquiry

• The Four Stages
• The Purpose of AI
• Examples and Case Studies
• Case Study
• Review Questions

Module Nine: Bringing People to Your Side

• A Dash of Emotion
• Plenty of Facts
• Bringing it All Together
• Case Study
• Review Questions

Module Ten: Building Resiliency

• What is Resiliency?
• Why is it Important?
• Five Easy Steps for the Leader and the Individual
• Case Study
• Review Questions

Module Eleven: Building Flexibility

• What is Flexibility?
• Why is it Important?
• Five Easy Steps for the Leader and the Individual
• Case Study
• Review Questions