Experiencing diversity is a part of living in a civilized society. Difference does not equal a right way and a wrong way, it is variety that can lead to a common goal. Understanding the various forms of diversity makes for a better company and world in general.

Course Objectives:

• Define diversity
• Understand various forms of diversity
  
• Comprehend the importance of diversity training
  
• Handle conflicts with regard to diversity
  

Completing this course will confer 2 CPD Credits towards internationally recognised Continuous Professional Development Requirements within organisations operating this kind of staff development methodology.

Unit Contents:

 1. Getting Started
In this topic you will cover a basic introduction to the course unit and its objectives.

 2. Understanding Diversity
In this topic you will cover:
Understanding Diversity
What is Diversity?
Benefits of Diversity
Managing Diversity
Zero-Tolerance Policy
Case Study
Self-test Quiz

 3. Racial Diversity
In this topic you will cover:
Racial Diversity
Employer Responsibility
Benefits of Racial Diversity
Diversity Initiatives
Complaint Process
Case Study
Self-test Quiz

 4. Employees with Disabilities
In this topic you will cover:
Employees with Disabilities
Hiring
Accessibility in the Workplace
Benefits
Human Resources and Best Practices
Case Study
Self-test Quiz

 5. Pregnant Employees
In this topic you will cover:
Pregnant Employees
Hiring
Accommodations
Maternity Leave
Firing
Case Study
Self-test Quiz

 6. Lactating Mothers
In this topic you will cover:
Lactating Mothers
Lactation Accommodation Policy
Space in the Workplace
Break Time
Lactation Accommodation Exemptions
Case Study
Self-test Quiz

 7. Sexual Harassment
In this topic you will cover:
Sexual Harassment
What is Sexual Harassment?
Training
Policies
HR’s Role
Case Study
Self-test Quiz

 8. Employees Over Age 40
In this topic you will cover:
Employees Over Age 40
Recruitment
Hiring
Salaries
Layoffs
Case Study
Self-test Quiz

 9. LGBTQ
In this topic you will cover:
LGBTQ
Phobia’s
Human Rights Campaign
Company’s Mission Equality Statement
LGBTQ Resource Groups
Case Study
Self-test Quiz

 10. Sensitivity Training
In this topic you will cover:
Sensitivity Training
Benefits
Training Content
Method of Delivery
Assess Effectiveness
Case Study
Self-test Quiz

 11. Handling Diversity Complaints
In this topic you will cover:
Handling Diversity Complaints
Create a Step-by-Step Process
Publish the Process
Train Employees
Retaliation
Case Study
Self-test Quiz

 12. Wrapping up and Test Results
In this topic you will cover:
Course Conclusion
Wrapping up
Test Results Summary