Delegating Effectively

Effective delegation is one of the most valuable skills you can master. It reduces your workload and develops employee skills. Delegating prepares employees who work for you to be able to handle your responsibilities and simultaneously allows you to advance to other career opportunities within your organization.

Delegation is often one of the hardest skills for a manager to master. However, the skill can be learned. This course will explore many of the facets of delegation, including when to delegate and whom to delegate to. We will also go through the delegation process step by step and learn about techniques to overcome problems.

After you complete this course, you will be able to:

• Clearly identify how delegation fits into your job and how it can make you more successful
• Identify different ways of delegating tasks
• Use an eight-step process for effective delegation
• Give better instructions for better delegation results
• Recognize common delegation pitfalls and how to avoid them
• Monitor delegation results
• Give effective feedback

Course Topics:

Session One: Course Overview

• Learning Objectives 

Session 2: Why Delegate?

• Advantages and Disadvantages of Delegating
• More on Delegation
• Delegation Do's and Don'ts
• Self-Assessment

Session 3: What is Delegation?

• Delegation Definitions
• Four Basic Steps to Delegation
• Levels of Delegation
• Breaking Down the Model
• Guidelines for Success
• What to Delegate
• Lateral Delegation

Session 4: Pre-Assignment Review

• Pre-Assignment Review

Session 5: Picking the Right Person

• Demonstrated Skill
• Employee Motivation
• Matching Skills and People
• Matching Skills and People

Session 6: The Delegation Meeting

• Delegation Assignment Steps

Session 7: Putting it into Practice

• Case Study
• Activity
• Steps for a Delegation Meeting

Session 8: Giving Instructions

• Three Types of Instructions
• Requests
• Suggestions
• Preparing Instructions

Session 9: Monitoring Delegation

• Why Should You Monitor Delegation?
• How Do You Monitor?
•  Session 10: Practicing Delegation
• Decision One
• Your Employees
• How Do You Monitor?
• Decision Two
• Decision Two
• Decision Two
• Decision Three
• Decision Three
• Decision Three
• Decision Four
• Decision Five

Session 11: Giving Feedback

• The Ingredients of Good Feedback
• Characteristics of Effective Feedback
• Case Studies

Session 12: Becoming a Good Delegator

• Characteristics of Effective Delegators

Session 13: A Personal Action Plan

• Starting Point
• Short-Term Goals and Rewards
• Long-Term Goals