Course Topics:
Session One: Course Overview
Session 2: Defining Branding
- Defining Brands and Branding
- What is a Brand?
- Why a Brand?
- What's in a Brand?
- What is Branding, Then?
- Why Branding is the Most Important Investment a Company Can Make
- A Strong Brand
- Characteristics of a Strong Brand
 Session 3: What Are You All About?
- Identifying Your Products and Features
- Products and Features
- Identifying Your Values
- Step One: Brainstorming
- Step Two: Narrowing It Down
- Step Three: Add Some Polish
- Individual Exercise
 Session 4: Creating a Mission
- What a Mission Statement is All About
- Time for Reflection
 Session 5: Creating a Vision of the Future
- Creating a Vision of the Future
- One Year
- Three Years
- Five Years
 Session 6: Positioning Your Brand
- Positioning Your Brand
- Positioning Workout
 Session 7: Developing Your Style
- Writing a Style Statement
- Style Words
- Style Exercise
 Session 8: Developing a Brand Name and Slogan
- The Forward-Facing Elements
- Developing Your Brand Name
- Brand Names
- Deciding on a Name
- Developing a Slogan
- Connecting the Taglines
- Creating Your Slogan
 Session 9: Creating a Visual Identity
- How People Will See Your Images
- Choosing a Color
- Another View of the Spectrum
- Colors of the World
- Fonts
- Types of Visual Identities
- Simple Pictorial Mark
- Letterform
- Wordmark
- Emblems
- Pop Culture Test
 Session 10: Living Your Brand
- Transforming Your Employees into Ambassadors
- Understanding Touchpoints
- Creating a Unique Experience at Each Touchpoint
 Session 11: Connecting with Customers
- Ten Winning Ideas
- Implementing Connections Ideas 1 and 2
- Implementing Connections Ideas 3 and 4
- Implementing Connections Ideas 5 and 6
- Implementing Connections Ideas 7 and 8
- Implementing Connections Ideas 9 and 10
 Session 12: Launching Your Brand
- Types of Launches
- Internal Launch
- Communicating an Internal Launch
- External Launch
- Communicating an External Launch
 Session 13: Taking Your Brand's Pulse
- Taking Your Brand's Pulse
- Improving Your Brand
 Session 14: Performing a SWOT Analysis
- What Does SWOT Stand For?
- What Should It Consider?
- Example: Sample SWOT Analysis
- Using the SWOT
 Session 15: Measuring Brand Health with a Balanced Scorecard
- About the Balanced Scorecard
- Scorecard Example
 Session 16: Middleton's Brand Matrix
- Understanding the Matrix
- Using the Matrix
- A Matrix Analysis
 Session 17: Interpreting Evaluation Results
- Signs of Trouble
- Choosing a Course of Action
 Session 18: Keeping the Brand Alive
- When to Refresh?
- Brand Refreshes
- Re-Launching the Brand
- Taking on a Total Re-Brand
- Re-Branding
- Re-Branding Your Company
- Case Study: Revitalizing Acme Widgets Inc.
- Case Study Questions, Part 1
- Case Study Questions, Part 2
- Discussing the Case Study
 Session 19: Going Beyond the Brand
- Understanding Brand Architecture: Umbrella or Family Brand
- Understanding Brand Architecture: Endorsed Brands
- Understanding Brand Architecture: Individual Brands
- Understanding Brand Extension