Expert Commentaries
Essential Fact of the Month: Gift Services – General Practicalities

Essential Fact of the Month: Gift Services – General Practicalities

|Export Academy Faculty
Goodwill gestures grease the flow of international trade and companies will want to send gifts to important customers from time to time. The height of the gift season is, of...
Essential Fact of the Month: Decision to Exhibit

Essential Fact of the Month: Decision to Exhibit

|Export Academy Faculty
Exporters use International Fairs both to open new markets as well as to launch new products or support the work of their distributors. Participation in the fair will be defined...
Essential Fact of the Month: Cargo Insurance Policies in International Trade

Essential Fact of the Month: Cargo Insurance Policies in International Trade

|Export Academy Faculty
The extent to which cover is provided depends on the risks covered by the policy and on other factors: the commodity shipped (e.g. glass or china breakage is only insured...
The US Unilateral Export Controls Regime - How one small error can lead to disaster

The US Unilateral Export Controls Regime - How one small error can lead to disaster

|Export Academy Faculty
As a result of the September 11th tragedy, the ensuing global fight against terrorism and the latest war in Iraq, the world has become that much more aware and sensitive...
Essential Fact of the Month: Selecting the Best Channel

Essential Fact of the Month: Selecting the Best Channel

|Export Academy Faculty
Marketplace investigationWhen selecting the most suitable channel for distribution, the exporter should, initially, avoid distributors entirely and investigate the marketplace. Channels can then be selected by working backwards from the...
Essential Fact of the Month: Controlled Goods and Penalties

Essential Fact of the Month: Controlled Goods and Penalties

|Export Academy Faculty
Although the vast majority of exports from Ireland take place without licensing or export controls, restrictions apply to certain goods which may be shipped only under licence from the relevant...
Essential Fact of the Month: Where giving of samples is worthwhile

Essential Fact of the Month: Where giving of samples is worthwhile

|Export Academy Faculty
At the start of every International Trade Transaction, before the sales contract is actually agreed, the exporter will typically find the potential buyer eager to see a sample of the...
The Future – Identifying the (Best) Way Forward for Small and Medium-sized (SME) Companies

The Future – Identifying the (Best) Way Forward for Small and Medium-sized (SME) Companies

|Export Academy Faculty
We can ‘feel’ the confusion: How shall we find the right direction for our company? What ‘formulas’ will work best for us? By applying them, can we really be sure...
Electronic Customer Relationship Management

Electronic Customer Relationship Management

|Thomas Smith
Simple Tips for Increased Customer SatisfactionAfter the bombardment of Literature, Case Studies and Reports on CRM, eCRM is now receiving the same, if not more attention. But what does it...
Internationally Traded Services Time for a rethink

Internationally Traded Services Time for a rethink

|Export Academy Faculty
The services sector in Ireland, with one million employees and 63% of the total workforce is the fastest growing sector of our economy. Private sector or market services provide 71%...
Essential Fact of the Month: Gift Services – General Practicalities

Essential Fact of the Month: Gift Services – General Practicalities

|Export Academy Faculty
Goodwill gestures grease the flow of international trade and companies will want to send gifts to important customers from time to time. The height of the gift season is, of...