{"product_id":"diploma-in-professional-skills","title":"Diploma em Liderança e Dinâmicas no Trabalho","description":"\u003cp class=\"ng-scope\"\u003e\u003ciframe title=\"Reprodutor de vídeo do YouTube\" src=\"https:\/\/www.youtube.com\/embed\/lfbIjs55Zu8?si=st_X1Hick00dl9eu\u0026amp;controls=0\" height=\"315\" width=\"560\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan style=\"color: rgb(43, 0, 255);\"\u003e\u003cem\u003eClique no botão de reprodução acima para ver uma breve apresentação em vídeo que explica as principais vantagens deste curso.\u003c\/em\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"ng-scope\"\u003eEste programa foi concebido para abranger 10 áreas fundamentais para os futuros profissionais da economia do conhecimento.\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003eComposto por 50 unidades de curso, cada uma com 2 horas de duração, este programa oferece 100 horas de formação online transformadora para a vida e a carreira, reconhecida pelo setor e com qualidade internacionalmente acreditada para o \u003cstrong\u003eDesenvolvimento Profissional Contínuo (CPD)\u003c\/strong\u003e pelo \u003cstrong\u003eCPD Certification Service do Reino Unido.  Em 2023 e 2025, fomos eleitos Melhor Fornecedor de eLearning na acreditação All Ireland Business All-stars.  \u003cbr\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/Web_Badge_-_Integrated_Learning_Solutions_Ltd.png?v=1771155236\" alt=\"\" width=\"289\" height=\"123\"\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch5 class=\"ng-scope\"\u003e\u003cstrong\u003e\u003cspan style=\"text-decoration: underline;\"\u003ePlano do programa\u003c\/span\u003e\u003c\/strong\u003e\u003c\/h5\u003e\n\u003cp class=\"ng-scope\"\u003eEm resposta a esta tendência importante no local de trabalho, desenvolvemos este programa especial de diploma online para abordar as seguintes áreas de competências específicas:\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003eResolução de problemas complexos\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul class=\"ng-scope\"\u003e\n\n\u003cli\u003eResolução criativa de problemas\u003c\/li\u003e\n\n\u003cli\u003eProcessos Lean \u0026amp; Six Sigma\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003ePensamento crítico \u003c\/strong\u003e\u003c\/p\u003e\n\u003cul class=\"ng-scope\"\u003e\n\n\u003cli\u003ePensamento crítico\u003c\/li\u003e\n\n\u003cli\u003eGestão de crises\u003c\/li\u003e\n\n\u003cli\u003eGestão do conhecimento\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003eCriatividade\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul class=\"ng-scope\"\u003e\n\n\u003cli\u003eDesenvolvimento da criatividade\u003c\/li\u003e\n\n\u003cli\u003eCidadania digital\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003eGestão de pessoas\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul class=\"ng-scope\"\u003e\n\n\u003cli\u003eSupervisão de outros\u003c\/li\u003e\n\n\u003cli\u003eLiderança e influência\u003c\/li\u003e\n\n\u003cli\u003eMulheres na liderança\u003c\/li\u003e\n\n\u003cli\u003eAutoliderança\u003c\/li\u003e\n\n\u003cli\u003eLiderança servidora\u003c\/li\u003e\n\n\u003cli\u003eGestão de gestores\u003c\/li\u003e\n\n\u003cli\u003eGestão do desempenho\u003c\/li\u003e\n\n\u003cli\u003eEquipas de alto desempenho dentro e fora da empresa\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003eCoordenação com outros\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul class=\"ng-scope\"\u003e\n\n\u003cli\u003eEstratégias de comunicação\u003c\/li\u003e\n\n\u003cli\u003eEscrita colaborativa\u003c\/li\u003e\n\n\u003cli\u003eDesenvolvimento de comportamento corporativo\u003c\/li\u003e\n\n\u003cli\u003eCompetências interpessoais\u003c\/li\u003e\n\n\u003cli\u003eDiversidade no local de trabalho\u003c\/li\u003e\n\n\u003cli\u003eReconhecimento de colaboradores\u003c\/li\u003e\n\n\u003cli\u003eLinguagem corporal\u003c\/li\u003e\n\n\u003cli\u003eApresentação de críticas construtivas\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003eInteligência emocional\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul class=\"ng-scope\"\u003e\n\n\u003cli\u003eInteligência emocional\u003c\/li\u003e\n\n\u003cli\u003eInquérito apreciativo\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003eJulgamento e tomada de decisão\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul class=\"ng-scope\"\u003e\n\n\u003cli\u003ePensamento crítico\u003c\/li\u003e\n\n\u003cli\u003eVisão de negócio\u003c\/li\u003e\n\n\u003cli\u003eEmpreendedorismo\u003c\/li\u003e\n\n\u003cli\u003eCompetências de facilitação\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003eOrientação para o serviço\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul class=\"ng-scope\"\u003e\n\n\u003cli\u003eAtendimento ao cliente\u003c\/li\u003e\n\n\u003cli\u003eLidar com clientes difíceis\u003c\/li\u003e\n\n\u003cli\u003eControlo da ira\u003c\/li\u003e\n\n\u003cli\u003eApoio ao cliente\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003eNegociação\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul class=\"ng-scope\"\u003e\n\n\u003cli\u003eCompetências de negociação\u003c\/li\u003e\n\n\u003cli\u003eLiderança e influência\u003c\/li\u003e\n\n\u003cli\u003eAssertividade e autoconfiança\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cstrong\u003eFlexibilidade cognitiva\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul class=\"ng-scope\"\u003e\n\n\u003cli\u003eGestão do tempo\u003c\/li\u003e\n\n\u003cli\u003eEquilíbrio entre a vida profissional e pessoal\u003c\/li\u003e\n\n\u003cli\u003eGestão do stress\u003c\/li\u003e\n\n\u003cli\u003eInteligência social\u003c\/li\u003e\n\n\u003cli\u003eMelhorar a atenção plena \u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003cp class=\"ng-scope\"\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cstrong\u003eUnidades de curso bónus ADICIONAIS\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"ng-scope\"\u003ePara complementar estas áreas, adicionámos várias unidades de curso que acrescentam valor ao objetivo central do Fórum Económico Mundial:\u003c\/p\u003e\n\u003cul class=\"ng-scope\"\u003e\n\n\u003cli\u003eÉtica empresarial\u003c\/li\u003e\n\n\u003cli\u003eEtiqueta empresarial\u003c\/li\u003e\n\n\u003cli\u003eEscrita empresarial\u003c\/li\u003e\n\n\u003cli\u003eCivismo no local de trabalho\u003c\/li\u003e\n\n\u003cli\u003eResolução de conflitos\u003c\/li\u003e\n\n\u003cli\u003eCibersegurança\u003c\/li\u003e\n\n\u003cli\u003ePlaneamento de eventos\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003c!-- ebsi-academy-breadcrumb --\u003e\n\u003chr\u003e\u003cdiv class=\"ebsi-course-pathway\"\u003e\n\n\u003cp\u003e\u003cstrong\u003eCaminho do curso:\u003c\/strong\u003e \u003ca href=\"\/pt\/pages\/welcome-to-ebsi-sme-academy\"\u003eeBSI SME Academy\u003c\/a\u003e \u0026gt; \u003ca href=\"\/pt\/collections\/management-leadership\"\u003eGestão \u0026amp; Liderança\u003c\/a\u003e \u0026gt; Diploma em Liderança e Dinâmicas do Local de Trabalho\u003c\/p\u003e\n\n\u003cp\u003eExplore mais formações em \u003ca href=\"\/pt\/collections\/management-leadership\"\u003eGestão \u0026amp; Liderança\u003c\/a\u003e ou volte à \u003ca href=\"\/pt\/pages\/welcome-to-ebsi-sme-academy\"\u003eeBSI SME Academy\u003c\/a\u003e.\u003c\/p\u003e\n\n\n\u003c\/div\u003e\n\u003c!-- ebsi-program-related-cpd --\u003e\n\u003cdiv class=\"ebsi-related-cpd\"\u003e\n\n\u003ch3\u003eCursos de CPD relacionados\u003c\/h3\u003e\n\n\u003cul\u003e\n\n\u003cli\u003e\u003ca href=\"\/pt\/products\/leadership-and-influence\"\u003eLiderança e influência\u003c\/a\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003ca href=\"\/pt\/products\/communication-for-leadership\"\u003eComunicação para a liderança\u003c\/a\u003e\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\n\u003c\/div\u003e","brand":"eBSI Export Academy","offers":[{"title":"Default Title","offer_id":14467737190463,"sku":"WEF-Skills-1","price":1000.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0077\/7604\/3071\/files\/Cover-Dip-Leader-work-dynamics.png?v=1730592491","url":"https:\/\/www.ebsi.ie\/pt\/products\/diploma-in-professional-skills","provider":"eBSI Export Academy","version":"1.0","type":"link"}