Slack for Business

Slack for Business, will impart everything needed to use this application for teams to share information and work together. All skill levels can take advantage of this opportunity to learn how to use this cloud-based communication package. This course guides the student through six lessons that instruct how to:

• set up a Slack account and build a team.
• send messages and track them with threads.
• create and manage channels.
• advance to direct messaging, posting, and sharing files.
• customize a team’s experience including adding apps.
• add, reassign, or remove members, teams, and accounts.

Course Topics:

Lesson 1: Getting Started

TOPIC A: Getting to Know Slack

• What is Slack?
• Slack Plans and This Course
• Creating Your Slack Account and Team
• The Slack Interface
• Activity 1-1

TOPIC B: Working with Slack Teams

• Inviting Members to Your Team
• Switching Teams
• Finding and Joining Other Slack Teams
• Using Slack Desktop and Mobile Apps
• Activity 1-2

TOPIC C: Creating Messages in Channels

• About Channels
• Viewing Channels
• Writing a Message
• Editing a Message
• Adding Files to a Message
• Replying to a Message
• Deleting a Message
• Activity 1-3

TOPIC D: Editing Your Slack Profile

• Viewing Your Profile
• Editing Your Profile
• Updating Your Profile Picture
• Changing Your Status
• Logging In and Logging Out
• Activity 1-4

TOPIC E: Getting Help with Slack

• Using Slackbot
• Using the Help Center
• Viewing New Features
• Keyboard Shortcuts
• Activity 1-5
• Summary
• Review Questions

Lesson 2: Communicating In Channels

TOPIC A: Managing Messages

• Identifying New Messages
• Reacting to a Message
• Following a Message
• Adding a Reminder to a Message
• Starring Messages
• Pinning Messages
• Activity 2-1

TOPIC B: Doing More with Messages

• Using Mentions
• Using Announcements
• Viewing Your Activity
• Sharing Messages
• Slash Commands
• Activity 2-2

TOPIC C: Using Threads

• Starting a Thread
• Viewing a Thread
• Working with Threads
• Moving Threads Back to the Channel
• Activity 2-3
• Summary
• Review Questions

Lesson 3: Working with Channels

TOPIC A: Searching Channels

• Using the Search Field
• Understanding Search Results
• Filtering Search Results
• Using Modifiers
• Activity 3-1

TOPIC B: Creating Channels

• Creating a Channel
• Inviting Members
• Leaving a Channel
• Joining a Channel
• Customizing Channel Display
• Using the Quick Switcher
• Activity 3-2

TOPIC C: Customizing Channels

• Editing the Channel Topic
• Editing the Channel Purpose
• Starring a Channel
• Viewing Channel Members
• View Pinned Items
• Opening the About Page
• Customizing Channel Notifications
• Activity 3-3

TOPIC D: Managing Channels

• Renaming a Channel
• Converting a Public Channel to Private
• Archiving a Channel
• Unarchiving a Channel
• Deleting a Channel
• Activity 3-4
• Summary
• Review Questions

Lesson 4: Communicating With Slack

TOPIC A: Using Direct Messages

• What is a Direct Message?
• Opening a Direct Message
• Creating Direct Messages
• Working with Direct Messages
• Using Slack Calling
• Removing Direct Message Contacts from the Sidebar
• Activity 4-1

TOPIC B: Creating Posts and Snippets

• Creating a New Post
• Creating a New Snippet
• Viewing Posts and Snippets
• Working with Posts and Snippets
• Activity 4-2

TOPIC C: Adding Files to Slack

• Uploading a File From Your Computer
• Linking a Google Drive File
• Creating a New Google Docs File
• Viewing Posted Files
• Managing Files from a Post
• Activity 4-3

TOPIC D: Managing Files

• Viewing and Managing Your Files
• Viewing and Managing Team Files
• Using the Files Archive
• Creating a Public Link to a File or Post
• Activity 4-4
• Summary
• Review Questions

Lesson 5: Customizing Your Slack Experience

TOPIC A: Customizing Personal Slack Preferences

• Opening Slack Preferences
• Messages and Media
• Sidebar
• Search
• Mark as Read
• Accessibility
• Advanced
• Activity 5-1

TOPIC B: Configuring Notifications

• Types of Slack Notifications
• Accessing Notification Preferences
• Configuring Desktop Notifications
• Adding Notification Keywords
• Configuring Do Not Disturb
• Customizing Notification Appearance
• Configuring Channel-Specific Notifications
• Activity 5-2

TOPIC C: Adding Apps to Slack

• Using the Browse Apps Page
• Adding an App to Slack
• Using Apps
• Managing Configured Apps
• Setting Advanced App Options
• Using the App Directory
• Activity 5-3
• Summary
• Review Questions

Lesson 6: Working with Slack Teams

TOPIC A: Customizing Your Team

• Viewing the Team Directory
• Viewing Team Statistics
• Customizing Other Preferences
• Customizing the Team Icon
• Customizing Team Statuses
• Activity 6-1

TOPIC B: Customizing Team Settings and Permissions

• Customizing Administrative Team Settings
• Customizing Permission Settings
• Customizing Authentication Settings
• Customizing Attachment Settings
• Activity 6-2  

TOPIC C: Managing Team Membership

• Accessing the Admin Center
• Adding New Team Members
• Understanding Slack Permission Roles
• Changing a User’s Role
• Deactivating an Account
• Transferring Ownership
• Activity 6-3

TOPIC D: Managing Slack Teams

• Creating a New Team
• Changing the Team Name and URL
• Exporting Team Data
• Deleting the Team
• Activity 6-4
• Summary
• Review Questions