Microsoft Teams - eBSI Export Academy
Microsoft Teams - eBSI Export Academy
Microsoft Teams - eBSI Export Academy


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Microsoft Teams

eBSI Export Academy
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Microsoft Teams provides a collaborative, cloud-based workspace where Office 365 users can send messages, share files, and more. This course is divided into five lessons. Each lesson focuses on several key topics, each of which are divided into easy-to-follow concepts. At the end of each topic, an activity to complete is provided.

Topics covered in this Microsoft Teams course include:

  • How to use and customize channels
  • Posting messages in channels
  • Managing messages and files in a channel
  • Using the wiki
  • Using chat and meetings
  • Managing files
  • Editing Office 365 profiles and team settings
  • Adding apps and bots to Teams

              Course Topics:

              Lesson 1: Getting Started

              TOPIC A: Getting Started with Microsoft Teams

              • What is Microsoft Teams?
              • Launching Microsoft Teams
              • The Microsoft Teams Interface
              • Creating a New Team
              • Adding Members to Your Team
              • Changing Teams
              • Leaving a Team
              • Using Microsoft Teams Desktop and Mobile Apps
              • Activity 1-1: Getting Started with Microsoft Teams

              TOPIC B: Using Channels

              • About Channels
              • Viewing Channels
              • Creating a Channel
              • Marking a Channel as a Favorite
              • Following and Unfollowing a Channel
              • Activity 1-2: Using Channels

              TOPIC C: Posting Messages

              • Posting a Message
              • Expanding the Compose Box
              • Editing a Message
              • Replying to a Message
              • Adding Files to a Message
              • Deleting a Message
              • Activity 1-3: Posting Messages

              TOPIC D: Getting Help with Microsoft Teams

              • Using the Help Center
              • Using T-Bot
              • Viewing New Features
              • Viewing Keyboard Shortcuts
              • Using Slash Commands
              • Activity 1-4: Getting Help with Microsoft Teams
              • Summary
              • Review Questions

              Lesson 2: Communicating in Channels

              TOPIC A: Managing Messages

              • Identifying New Messages
              • Marking Messages as Read and Unread
              • Liking a Message
              • Saving a Message
              • Activity 2-1: Managing Messages

              TOPIC B: Doing More with Messages

              • Using Mentions
              • Using Announcements
              • Viewing Your Activity
              • Searching in Teams
              • Activity 2-2: Doing More with Messages

              TOPIC C: Managing Files in a Channel

              • Viewing Posted Files
              • Creating a New File
              • Uploading a File
              • Managing Files
              • Moving Files
              • Adding Cloud Storage
              • Activity 2-3: Managing Files in a Channel

              TOPIC D: Using the Wiki

              • Viewing the Wiki
              • Creating Wiki Content
              • Creating Sections and Pages
              • Navigating Through the Wiki
              • Accessing Section Options
              • Accessing Page Options
              • Activity 2-4: Using the Wiki
              • Summary
              • Review Questions

              Lesson 3: Using Other Communication Tools

              TOPIC A: Using Chat (Part 1)

              • Starting a Chat
              • Replying to a Chat Message
              • Continuing a Chat
              • Adding Other Users to the Chat
              • Using Chat Message Features
              • Activity 3-1: Using Chat (Part 1)

              TOPIC B: Using Chat (Part 2)

              • Scheduling a Meeting from a Chat Message
              • Starting Audio or Video Calls
              • Overview of Chat Tabs
              • Managing Chats
              • Activity 3-2: Using Chat (Part 2)

              TOPIC C: Managing Meetings

              • Using the Meetings Tab
              • Using Agenda View
              • Scheduling a Meeting
              • Editing a Meeting
              • Joining a Meeting
              • Cancelling a Meeting
              • Activity 3-3: Managing Meetings

              TOPIC D: Managing Files in Teams

              • Using the Files Tab in Teams
              • Viewing Files
              • Managing Files
              • Adding and Managing Cloud Storage
              • Activity 3-4: Managing Files in Teams
              • Summary
              • Review Questions

              Lesson 4: Customizing Channels

              TOPIC A: Customizing Channels

              • Renaming a Channel
              • Accessing the Channel Email Address and Link
              • Accessing the Team’s SharePoint Page
              • Deleting a Channel
              • Activity 4-1: Customizing Channels

              TOPIC B: Adding Tabs to a Channel

              • Adding a Tab
              • Using Tab Conversations
              • Renaming a Tab
              • Removing a Tab
              • Activity 4-2: Adding Tabs to a Channel

              TOPIC C: Adding Connectors to a Channel

              • Adding a Connector
              • Changing Connector Settings
              • Changing Connector Accounts
              • Removing a Connector
              • Activity 4-3: Adding Connectors to a Channel
              • Summary
              • Review Questions

              Lesson 5: Customizing Your Teams Experience

              TOPIC A: Managing Your Teams Profile

              • Updating Your Profile Picture
              • Changing Your Status
              • Changing Your Teams Settings
              • Logging Out of Teams
              • Activity 5-1: Managing Your Teams Profile

              TOPIC B: Managing Teams

              • Editing the Team
              • Accessing Advanced Team Settings
              • Managing Team Members
              • Managing Channels
              • Managing Settings
              • Managing Apps
              • Deleting the Team
              • Activity 5-2: Managing Teams

              TOPIC C: Adding Apps and Bots

              • Opening the Store
              • Installing an App
              • Using Apps
              • Managing Apps
              • Removing Apps
              • Using Bots
              • Activity 5-3: Adding Apps and Bots
              • Summary