Microsoft Skype for Business 2016 is an instant messaging platform that includes voice calling, video conferencing, and various other collaboration features.
Topics covered in Microsoft Skype for Business 2016 training include:
- Communicating with and managing contacts
- Using instant messaging features
- Setting up, participating in, and making presentations in meetings
- Using meeting features
- Recording a Microsoft Skype for Business 2016 meeting or conversation
Course Topics:
Lesson 1: Getting Started
TOPIC A: Getting Started with Microsoft Skype for Business 2016
- Launching Microsoft Skype for Business 2016
- Signing into Microsoft Skype for Business 2016
- Interface Overview
- Signing Out of Microsoft Skype for Business 2016
- Exiting Microsoft Skype for Business 2016
- Using the Microsoft Skype for Business 2016 Notification Area Icon
- Activity 1-1: Getting Started with Microsoft Skype for Business 2016
TOPIC B: Communicating with Contacts
- Searching and Adding Contacts
- Sending a Message
- Using the Conversation Window
- Replying to a Message
- Making an Audio or Video Call
- Using the Call Window
- Activity 1-2: Communicating with Contacts
TOPIC C: Updating Your Status Information
- About Statuses
- Identifying Statuses
- Setting Your Status on Login
- Changing Your Status While Logged In
- Adding a Personal Note
- Setting Your Location
- Updating Your Profile Picture
- Activity 1-3: Updating Your Status Information
- Summary
- Review Questions
Lesson 2: Working with Messages and Contacts
TOPIC A: Sending Instant Messages, Part 1
- Using Spellcheck
- Using Emoticons
- Changing the Font
- Changing Text Display Size
- Activity 2-1: Sending Instant Messages, Part 1
TOPIC B: Sending Instant Messages, Part 2
- Sending a File
- Adding a Hyperlink
- Setting Message Importance
- Viewing Conversation History
- About Tabbed Conversations
- Activity 2-2: Sending Instant Messages, Part 2
TOPIC C: Managing Contacts
- Searching Contacts
- Adding Contacts to the Favorites Group
- Tagging a Contact for Alerts
- Changing Contact Privacy Settings
- Deleting Contacts
- Activity 2-3: Managing Contacts
TOPIC D: Customizing the Contacts View
- Using the Groups View
- Using the Status View
- Using the Relationships View
- Using the New View
- Activity 2-4: Customizing the Contacts View
- Summary
- Review Questions
Lesson 3: Joining Meetings and Calls
TOPIC A: Setting up Meetings
- Setting Up a Skype Meeting
- Viewing Upcoming Meetings
- Joining a Skype Meeting
- Using Meet Now
- Activity 3-1: Setting Up Meetings
TOPIC B: Participating in Meetings
- Using the Meeting Window
- Adding Participants to the Meeting
- Setting Meeting Options
- Leaving a Meeting
- Activity 3-2: Participating in Meetings
TOPIC C: Presenting in Meetings
- Sharing Your Desktop
- Sharing Specific Programs
- Sharing a PowerPoint Presentation
- Taking Notes with OneNote
- Sharing Notes with OneNote
- Activity 3-3: Presenting in Meetings
TOPIC D: Adding Interactivity to Meetings
- Displaying a Whiteboard
- Posting a Poll
- Posting a Q & A
- Sending Files to Participants
- Managing Content
- Activity 3-4: Adding Interactivity to Meetings
- Summary
- Review Questions
Lesson 4: Customizing Skype for Business
TOPIC A: Customizing Contact Groups
- Creating Contact Groups
- Adding and Removing Group Contacts
- Moving and Copying Contacts
- Changing Group Order
- Messaging a Group
- Deleting Contact Groups
- Activity 4-1: Customizing Contact Groups
TOPIC B: Using Recording Features
- Recording a Call or Meeting
- Opening the Recording Manager
- Changing Recording Options
- Activity 4-2: Using Recording Features
TOPIC C: Customizing Microsoft Skype for Business 2016 Options
- Changing Microsoft Skype for Business 2016 Options
- Changing Audio Device Settings
- Changing Video Device Settings
- Showing and Hiding the Menu Bar
- Activity 4-3: Customizing Microsoft Skype for Business 2016 Options
- Summary