In Part Two, students will gain a deeper understanding of Microsoft 365 Outlook and acquire skills that will make this email management application even more useful. Along with sending and receiving emails, Outlook 365 can be used to manage other data such as calendar appointments, contacts, tasks, and more.
Among the topics covered in this course are how to:
- insert advanced characters and objects
- search messages
- manage advanced calendar and contact options
- delegate access to mail folders
- back up Outlook items
- and configure e-mail message security settings
Course Topics:
Lesson 1: Configuring Advanced Message Options
TOPIC A: Insert Advanced Characters and Objects
- Hyperlinks
- WordArt
- Equations
- Symbols
- Tables
- Charts
- Chart Types
- Quick Parts
- Activity 1-1: Inserting Advanced Characters and Objects into an Outlook Item
TOPIC B: Modify Message Settings, Properties, and Options
- Importance Levels
- Sensitivity Levels
- The From Option
- The Bcc and From Fields
- Saving Sent Messages to Another Folder
- Re-Directing Replies
- Delivery Options
- Language Options
- Advanced Options
- Activity 1-2: Modifying Message Settings, Properties, and Options
TOPIC C: Use Automatic Replies
- Automatic Replies
- The Automatic Replies Dialog Box
- Creating Rules
- Managing Rules
- Automatic Reply Rules
- Activity 1-3: Using Automatic Replies
- Summary
- Review Questions
Lesson 2: Advanced Message Management
TOPIC A: Sort Messages
- Sort Criteria
- The Sort Dialog Box
- Activity 2-1: Sorting Messages
TOPIC B: Filter Messages
- Filters
- The Filter Dialog Box
- Activity 2-2: Filtering Messages
TOPIC C: Organize Messages
- Conditional Formatting
- Default Conditional Formatting Rules
- The Rules Wizard
- Activity 2-3: Organizing Your Messages
TOPIC D: Search Messages
- The Search Box
- The Search Tools Contextual Tab
- The Advanced Find Dialog Box
- Search Options
- Search Folders
- Activity 2-4: Searching Messages
TOPIC E: Manage Junk Mail
- Spam
- Junk Email Filter
- The Not Junk Option
- Safe Senders List
- Blocked Senders List
- Activity 2-5: Managing Junk Mail
TOPIC F: Manage Your Mailbox
- Mailbox Size
- Alternate Message Formats
- About Archiving
- AutoArchive
- Manually Archiving
- Cleanup Tools
- Activity 2-6: Managing Your Mailbox
- Summary
- Review Questions
Lesson 3: Advanced Calendar and Task Management
TOPIC A: Manage Advanced Calendar Options
- Calendar Settings
- Work Time Options
- Calendar Options
- Display Options
- Time Zone Options
- Other Calendar Settings
- Activity 3-1: Managing Advanced Calendar Display Options
TOPIC B: Manage Additional Calendars
- Additional Calendars
- Overlay Calendars
- Calendar Groups
- Creating Calendar Groups
- Activity 3-2: Managing Additional Calendars
TOPIC C: Manage Meeting Responses
- Meeting Responses
- Meeting Response Management
- The Tracking Command
- Activity 3-3: Manage Meeting Responses
TOPIC D: Assign and Manage Tasks
- The Task Request Form
- Task Reply Options
- Task Details
- Status Reports
- Task Options
- Activity 3-4: Assigning and Managing Tasks
- Summary
- Review Questions
Lesson 4: Advanced Contact Management
TOPIC A: Edit an Electronic Business Card
- Default Electronic Business Cards
- The Edit Business Card Dialog Box
- Activity 4-1: Editing an Electronic Business Card
TOPIC B: Manage Advanced Contact Options
- People Options
- Contact Groups
- Manage Contact Group Membership
- Show Notes About a Contact Group
- Send a Message to a Contact Group
- Forward a Contact Group
- Delete a Contact Group
- Activity 4-2: Managing Advanced Contacts Options
TOPIC C: Forward Contacts
- Contact Formats
- Forward a Contact
- Activity 4-3: Forward Contacts
TOPIC D: Export Contacts
- The Export Option
- Contact Fields
- Activity 4-4: Exporting Contacts
- Summary
- Review Questions
Lesson 5: Sharing Workspaces with Others
TOPIC A: Delegate Access to Mail Folders
- Delegates
- Folder Permissions
- Activity 5-1: Delegating Access to Mail Folders
TOPIC B: Share Your Calendar
- Share Your Calendar
- Email your Calendar
- Activity 5-2: Sharing Your Calendar with Another User
TOPIC C: Share Your Contacts
- Share Contacts Command
- View Shared Contacts
- Activity 5-3: Sharing Your Contacts
TOPIC D: Using Microsoft 365 Groups
- Creating a Group
- Group Membership Types
- Search For and Join Groups
- Activity 5-4: Using Microsoft 365 Groups
- Summary
- Review Questions
Lesson 6: Managing Email Security
TOPIC A: Configure Email Message Security Settings
- Digital ID
- Encryption
- Digital Signatures
- Information Rights Management
- Summary
- Review Questions