Microsoft 365 Outlook Part 2

In Part Two, students will gain a deeper understanding of Microsoft 365 Outlook and acquire skills that will make this email management application even more useful. Along with sending and receiving emails, Outlook 365 can be used to manage other data such as calendar appointments, contacts, tasks, and more.

Among the topics covered in this course are how to:

• insert advanced characters and objects
• search messages
• manage advanced calendar and contact options
• delegate access to mail folders
• back up Outlook items
• and configure e-mail message security settings

Course Topics:

Lesson 1: Configuring Advanced Message Options

TOPIC A: Insert Advanced Characters and Objects

• Hyperlinks
• WordArt
• Equations
• Symbols
• Tables
• Charts
• Chart Types
• Quick Parts
• Activity 1-1: Inserting Advanced Characters and Objects into an Outlook Item

TOPIC B: Modify Message Settings, Properties, and Options

• Importance Levels
• Sensitivity Levels
• The From Option
• The Bcc and From Fields
• Saving Sent Messages to Another Folder
• Re-Directing Replies
• Delivery Options
• Language Options
• Advanced Options
• Activity 1-2: Modifying Message Settings, Properties, and Options

TOPIC C: Use Automatic Replies

• Automatic Replies
• The Automatic Replies Dialog Box
• Creating Rules
• Managing Rules
• Automatic Reply Rules
• Activity 1-3: Using Automatic Replies
• Summary
• Review Questions

Lesson 2: Advanced Message Management

TOPIC A: Sort Messages

• Sort Criteria
• The Sort Dialog Box
• Activity 2-1: Sorting Messages

TOPIC B: Filter Messages

• Filters
• The Filter Dialog Box
• Activity 2-2: Filtering Messages

TOPIC C: Organize Messages

• Conditional Formatting
• Default Conditional Formatting Rules
• The Rules Wizard
• Activity 2-3: Organizing Your Messages

TOPIC D: Search Messages

• The Search Box
• The Search Tools Contextual Tab
• The Advanced Find Dialog Box
• Search Options
• Search Folders
• Activity 2-4: Searching Messages

TOPIC E: Manage Junk Mail

• Spam
• Junk Email Filter
• The Not Junk Option
• Safe Senders List
• Blocked Senders List
• Activity 2-5: Managing Junk Mail

TOPIC F: Manage Your Mailbox

• Mailbox Size
• Alternate Message Formats
• About Archiving
• AutoArchive
• Manually Archiving
• Cleanup Tools
• Activity 2-6: Managing Your Mailbox
• Summary
• Review Questions

Lesson 3: Advanced Calendar and Task Management

TOPIC A: Manage Advanced Calendar Options

• Calendar Settings
• Work Time Options
• Calendar Options
• Display Options
• Time Zone Options
• Other Calendar Settings
• Activity 3-1: Managing Advanced Calendar Display Options

TOPIC B: Manage Additional Calendars

• Additional Calendars
• Overlay Calendars
• Calendar Groups
• Creating Calendar Groups
• Activity 3-2: Managing Additional Calendars

TOPIC C: Manage Meeting Responses

• Meeting Responses
• Meeting Response Management
• The Tracking Command
• Activity 3-3: Manage Meeting Responses

TOPIC D: Assign and Manage Tasks

• The Task Request Form
• Task Reply Options
• Task Details
• Status Reports
• Task Options
• Activity 3-4: Assigning and Managing Tasks
• Summary
• Review Questions

Lesson 4: Advanced Contact Management

TOPIC A: Edit an Electronic Business Card

• Default Electronic Business Cards
• The Edit Business Card Dialog Box
• Activity 4-1: Editing an Electronic Business Card

TOPIC B: Manage Advanced Contact Options

• People Options
• Contact Groups
• Manage Contact Group Membership
• Show Notes About a Contact Group
• Send a Message to a Contact Group
• Forward a Contact Group
• Delete a Contact Group
• Activity 4-2: Managing Advanced Contacts Options

TOPIC C: Forward Contacts

• Contact Formats
• Forward a Contact
• Activity 4-3: Forward Contacts

TOPIC D: Export Contacts

• The Export Option
• Contact Fields
• Activity 4-4: Exporting Contacts
• Summary
• Review Questions

Lesson 5: Sharing Workspaces with Others

TOPIC A: Delegate Access to Mail Folders

• Delegates
• Folder Permissions
• Activity 5-1: Delegating Access to Mail Folders

TOPIC B: Share Your Calendar

• Share Your Calendar
• Email your Calendar
• Activity 5-2: Sharing Your Calendar with Another User

TOPIC C: Share Your Contacts

• Share Contacts Command
• View Shared Contacts
• Activity 5-3: Sharing Your Contacts

TOPIC D: Using Microsoft 365 Groups

• Creating a Group
• Group Membership Types
• Search For and Join Groups
• Activity 5-4: Using Microsoft 365 Groups
• Summary
• Review Questions

Lesson 6: Managing Email Security

TOPIC A: Configure Email Message Security Settings

• Digital ID
• Encryption
• Digital Signatures
• Information Rights Management
• Summary
• Review Questions