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Finding the right person for a company is an important factor in business growth, and it can be a very expensive undertaking. How do you separate the good from the great, when they have similar work experience and strengths to offer? This course will help managers develop the necessary competencies to ask the appropriate questions, and thereby determine the fit of potential candidates.
Course Topics:
Session One: Course Overview
Session Two: History of the Interviewing Process
Session Three: The Recruitment and Selection Process
Session Four: Factors in the Hiring Process
Session Five: Cost Analysis
Session Six: Job Analysis and Position Profiles
Session Seven: Determining the Skills You Need
Session Eight: Finding Candidates
Session Nine: Advertising Guidelines
- Five Key Points
- Ten Tests for Advertising
Session Ten: Screening Resumes
- The Screening Process
- Developing a Guide
Session Eleven: Performance Assessments
Session Twelve: Problems Recruiters Face
Session Thirteen: Interviewing Barriers
Session Fourteen: Non-Verbal Communication
Session Fifteen: Types of Questions
- Open and Closed Questions
- Probing Techniques
Session Sixteen: Case Study
Session Seventeen: Traditional vs. Behavioral Interviews
- Behavioral Interviewing
- Sample Questions
Session Eighteen: Other Types of Questions
- Achievement-Oriented and Holistic Questions
- Making Connections
Session Nineteen: The Critical Incident Technique
Session Twenty: Listening for Answers
- Listen Well
- Committing to Change
Session Twenty-One: Difficult Applicants
Session Twenty-Two: Interview Preparation and Format
Session Twenty-Three: Other Interview Techniques
Session Twenty-Four: Scoring Responses
Session Twenty-Five: Checking References
Session Twenty-Six: Human Rights
Session Twenty-Seven: Skill Application
Session Twenty-Eight: Pre-Assignment Review
- Recommended Reading List
- Personal Action Plan