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Using Technology to Your Advantage

eBSI Export Academy
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Technology is an extremely useful asset to any workplace, but the duality is that it can also stand in the way of productivity if not managed effectively. This course will guide participants to a better understanding of workplace technology issues, and best practices, including how to coordinate tools and gadgets to ensure that they enhance our productivity and help us get things done.

                                                                            Course Topics:

                                                                            Session One: Course Overview

                                                                            Session Two: Making Your Company a Technology-Friendly Place

                                                                            • Tips and Tricks
                                                                            • Acme Consulting, Part One

                                                                            Session Three: Conquering Computers

                                                                            Session Four: Communicating with the IT Department

                                                                            Session Five: Choosing Software Wisely

                                                                            • The Three-Step Process
                                                                            • Acme Consulting, Part Two

                                                                            Session Six: Technical Training

                                                                            • Types of Training
                                                                            • Training Tips

                                                                            Session Seven: Setting an IT Budget

                                                                            • Budget Basics
                                                                            • The Shrinking Budget

                                                                            Session Eight: Security and Privacy

                                                                            • An Employee’s Rights
                                                                            • Doing Your Part
                                                                            • An Employer’s Rights

                                                                            Session Nine: Uncontrolled vs. Controlled Networks

                                                                            Session Ten: Ergonomics

                                                                            • What is Ergonomics?
                                                                            • Stretch!

                                                                            Session Eleven: System Usage Policies

                                                                            • What is a System Usage Policy?
                                                                            • Sample Internet, E-Mail, and Computer Usage Policy
                                                                            • Acme Consulting, Part Three

                                                                            Session Twelve: Taking Care of Company Property

                                                                            • Basic Rules of Etiquette
                                                                            • Making Connections

                                                                            Session Thirteen: Time-Saving Tools

                                                                            • E-Mail Applications
                                                                            • Tips and Tricks
                                                                            • E-Mail Etiquette
                                                                            • Scheduling Applications
                                                                            • Contact Management Applications

                                                                            Session Fourteen: Telephone Etiquette

                                                                            Session Fifteen: Instant Messaging

                                                                            • Instant Messaging Etiquette
                                                                            • Understanding Acronyms

                                                                            Session Sixteen: Telecommuting

                                                                            • What is Telecommuting?
                                                                            • Preparing for Telecommuting
                                                                            • To Telecommute or Not to Telecommute

                                                                            Session Seventeen: Workplace Rage

                                                                            Session Eighteen: It’s Not Working!

                                                                            Session Nineteen: A Policies and Procedures Checklist

                                                                            • Recommended Reading List
                                                                            • Personal Action Plan
                                                                                                                                                                              Using Technology to Your Advantage - eBSI Export Academy
                                                                                                                                                                              Using Technology to Your Advantage - eBSI Export Academy
                                                                                                                                                                              Using Technology to Your Advantage - eBSI Export Academy
                                                                                                                                                                              Using Technology to Your Advantage

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