Conversational leadership provides the space and infrastructure for knowledge sharing to take place; for employees, stakeholders, and the community to be involved in discussing big, important questions; and to generate solutions on which people within the organization can take action.

This leadership model shifts thinking from a command-and-control style to a more collaborative approach that focuses on relationship building and communication. The results for a business can be astounding.

This course teaches about:

• the wisdom inherent in encouraging conversational leadership;
  
• how to describe the four I’s of conversational leadership;
  
• and how to apply the principles of conversational leadership to improve results.

Course Topics:

Session One: Course Overview

Session Two: What’s In A Word?

• What is Conversational Leadership?
  

Session Three: Fundamental Elements

• Designing Meaningful Conversations
• Building Your Personal Skills

Session Four: The Four-I Model of Organizational Conversation

• Intimacy
• Interactivity
• Inclusion
• Intentionality
• Common Language

Session Five: The Conversational Leadership Framework

• Getting Started
• What You’re Aiming For
• Creating the Conversation
• Identifying Your Purpose
• Involving Your Stakeholders
• Asking Questions Based on Critical Issues
• Collaborating with Social Technology
• Creating a Wisdom-Based Action Plan
• Innovative Leadership

Session Six: World Café

• Setting Up
• The Innovation Space
• Recommended Reading List
• Personal Action Plan