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Douglas Cruickshank

Speciality: Customs Policies

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Specialist Expertise: Mr Cruickshank is a Customs Policy Advisor with over 30 years experience in trade administration, technical trade advisory and senior managerial services. He worked for the Canadian Government's Customs Administration for 25 years, with latest position as National Director of Revenue Accounting. At the moment Douglas works with USAID in Central Asia.

Languages - fluent English and French.
Special Missions: Among others, Canada, Central Asia, Pakistan, Angola, China, Yemen, Albania, Namibia, CIS, Africa
Specialist Brief: Cert in Applied Management Techniques Institut d'Etudes Européennes, Sciences Economiques, Université Libre de Bruxelles BA International Relations and Economics
Mr Cruickshank enjoyed more than 12 years international experience in trade and transport facilitation and customs administration with the International Monetary Fund, the United Nations and the USAID. He has experience in over 75 countries.
Study Subject: TCP - Trade and Customs Practice
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  • testgattohI think the ITS Accreditation programme is a must for all international trade practitioners. For me, taking the ITS Accreditation course immediately after my LLM (International Trade Law) at the University of East Anglia,,Norwich, UK was a pure delight. The e-commerce module of the course was particularly complimentary and useful. The course content was very well developed, informative and innovative. The tutors were very friendly and supportive. In fact going through the ITS Accreditation was very beneficial to me both as a lawyer and a customs officer, and I do not hesitate to recommend it to all involved in the various aspects of international trade: custom officials, forwarding agents, bankers, etc.

    ghana Godwin Attoh, Customs Officer, Accra, Ghana
    ITS Graduate 2004

  • The ITS Programme has been a fantastic training course. That time I didn’t need it for my work, however, it will be of an immense benefit for me in the The online semincalross ea nfdu tcuorem munications with tutors were very useful as well as the materials and CDs for studying. Thanks a lot for your great engagement and knowledge.
    switzerland Nadja Maricova, Winterthur, Switzerland    		 nadja










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    “Its been a real pleasure to receive the in International Trade Specialist Accreditation Programme. in the area of International Trade delivered by eBSI. I am extremely grateful to the entire team of eBSI for their constant support / guidance / help to make this possible for me.
    I would also like to extend my special gratitude to Thomas Smith for giving me this opportunity to be a an ITS through your respected institution. His encouragement guidance only allowed me to achieve this milestone. His course on E-Business and E-Commerce was very interesting and useful. It indeed opened my eyes to the lot of things. In addition I like the course materials and the online support structure which allows me to fit my learning in when it is convenient for me.
    The International Trade Specialist Accreditation Programme has given me the chance to learn and implement new skills in the area of International Trade and Finance as well as interesting components on Marketing and eBusiness. It was also very useful for me to communicate with highly experienced tutors and international trade specialists.”

    flags_of_Armenia Think Tanks Consultant and Contractor, Armenia




















  • testBurhanakhlaqIts been a real pleasure studying under your support. I must acknowledge one thing, which I have experienced while I studied. You have been tremendous support. It never happened a single time, when I requested something from you and you did not respond within 24 hours. It may look very easy, but actually a person who knows operations or customer support can identify it as an orchestrated effort which require high quality management skill and high level of commitment. I am sure that even though my ITS programme ends up here, we will remain part of EBSI alumni network and team for ever. Thank you for every support and cooperation you provided to us during this programme.

    pakistan Burhan Akhlaq - Shaqoor & Co., Karachi, Pakistan
    ITS Graduate 2006

  • dfinnertyrevMy experiences with the team from eBSI in 2003 were second to none, I found the ITS Accreditation extremely informative & interesting with a very high level of professionalism maintained throughout duration of course. The online sessions proved that a ‘class room’ environment can be achieved at your work desk or home study, while the occasional group meetings provided fantastic Q&A opportunities with the eBSI tutors.(and fellow students)
    A very worth while and enjoyable experience.

    ireland Damien Finnerty, Traffic Supervisor, AVID Technology, Dublin, Ireland
    ITS Graduate 2003

  • mboguleantestThis course was very important for me. Firstly it was a new way of studying for me, secondly there were very interesting course materials on the CDs provided which were easy and convenient to study with many interesting examples. Thirdly I liked the direct contact with experienced teachers, discussion of real-life problems on online sessions and forums. Finally I enjoyed making new contact with peoples from the entire word.

    moldova Mariana Bogulean, Doctoral Student, Technical University of Moldova, Moldova
    ITS Graduate 2004

  • testsohailhussainIt gives me a great pleasure in getting successful completion of my ITS programme. And to this, once again I am extremely indebted to the entire team of eBSI for their constant support / guidance / help to make this possible for me. I would also like to extend my special gratitude to Mr. Vincent O’Brien for giving me this opportunity to be a an ITS through your esteemed institution. His encouragement guidance only allowed me to achieve this milestone. Thank you, Sir. Let me assure you that I will make full use of your online campus in improving myself and my fellow colleagues / friends. Once again I am extremely thankful for your all support and help.

    pakistan Sohail Hussain, VP / Trade Ops Head, Dubai Islamic Bank – Pakistan.
    ITS Graduate 2006

  • review11The online sessions proved very useful in communicating online with course lecturers and fellow students. I could cover the course material at my own pace and in my own time. I found the comprehensive materials contained in the CD ROMs of the ITS programme to contain a wealth of information for the would be exporter.

    Combilift Ltd - DHL Export Award Winner



    ireland Karina McAree, Marketing Specialist, Combilift, Co. Monaghan, Ireland
    ITS Graduate 2003

  • test_nmelnicovaI just returned today from vacations and was very very pleased to receive so high assessment of my results. Thank you very much for your support during the learning process and your kind words. I was happy to participate in the program and I learned a lot from it. It was a big pleasure to cooperate with you and your colleagues, and we will stay in touch!



    russia2 Natalia Melnikova, WestLB Bank, Moscow, Russia
    ITS Graduate 2004

  • review13The course material was informative, interesting and incredibly detailed. The CD's were fun to use, and very user friendly. I interacted with the Learning Guides and staff on an almost daily basis, the response was always swift and courteous.



    usa Monica Denham, Web Designer, Henniker, USA
    ITS Graduate 2003

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